Common is the nation’s leading residential brand offering convenience and community through coliving and traditional apartments. Our signature approach to end-to-end property management and technology offerings allows us to deliver unparalleled experiences across 27 buildings, 6 cities, and over 800 members. Common is the preferred choice for both residents looking for a stress-free and all-inclusive living environment, and for real estate owners seeking reliable, above-market returns. Launched in October 2015, we now operate homes in New York City, Chicago, Los Angeles, San Francisco, Oakland, Seattle, and Washington, D.C. and receive over 3,000 new member applications per week. It’s an exciting time to be part of Common’s team. We challenge ourselves every day not just to think about ways to make city living better, but to activate on those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, client service representatives, and so much more. We work collaboratively, value self-startership, and embrace a “whatever it takes” mentality to ensure our work is done and done well. Common was founded by General Assembly co-founder Brad Hargreaves and has raised over $65MM in venture funding.
About the Role
Common is looking for an experienced Property Technician to look after our growing portfolio of homes. You will be the eyes and ears of the property service team, working closely within the Member Services team to deliver great experiences for our members throughout their stay. The role is extremely varied, and as well as looking after building systems (HVAC, plumbing, electrical) you will be required to troubleshoot problems unique to our business model (e.g setting up and troubleshooting Sonos systems, Wifi etc). Successful candidates will be extremely comfortable interacting with our customers on a regular basis and take pride in delivering excellent service. This role reports to the Regional Property Services Manager.
Manage and oversee all maintenance aspects of our New York Area portfolio of properties
Manage Assistant Property Technicians and third party trade partners, ensuring the safety, quality, and cleanliness of work performed
Implement preventative maintenance plan to ensure all building systems are well maintained and conform to building code and other regulations
Conduct regular inspections of facilities and equipment to ensure proper operation
Ad-hoc maintenance requests based on business needs
Provide and maintain accurate record keeping of all maintenance requests
Maintain and manage all documents to ensure we are compliant with local law
Manage common stock and assets, moving them between homes where necessary
Help suggest improvements and fixes to make our Property Management process run even smoother
Occasionally attend member events as and when required
5 - 7 years of residential maintenance experience working in a position maintaining large buildings including plumbing, mechanical, electrical, and HVAC
Skilled in general handyman work, especially carpentry
Good understanding of the nuances of local property regulations
Ability to work independently and utilize technology to communicate with the team
Ability to identify areas for improvement, and not afraid to speak up when you have an idea
Flexibility - this is not a typical 9-5 job. There may be times when on-call status may be required. You must be available to provide and maintain a flexible schedule.
Previous experience with management of facilities staff and trade partners
Bachelor's' degree or equivalent work experience
What We Offer
Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as paid vacation and sick time, medical, dental and vision insurance, Company paid life insurance, Company paid STD/LTD Insurance, FSA + HSA options, commuter transit benefits, generous paid parental leave (up to 16 weeks!) and a 401K. Additional benefits such as Company equity, paid holidays, weekly team lunches + weekly happy hours, a fully stocked kitchen, flexible working hours, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees needs are being met.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, military or veteran status or any other basis protected under applicable federal or state law.