Our Values:
Drive Results: We power evolutions in commerce by driving measurable results for our people and for the world's leading companies. We challenge the status quo through our culture of innovation. Think big, work hard, and execute on transforming the future of commerce - that's who we are.
Cultivate Belonging: We foster positive relationships and elevate teamwork by owning both our personal impact and the impact we leave on the communities we operate in. commercetoolers share a commitment to curiosity, understanding diverse experiences, and making positive impacts through inclusion. By investing in learning, development, and growth opportunities, we empower all commercetoolers to take the lead in their professional growth.
Champion Customers: Through incremental innovation and thoughtful collaboration, we power our customers' ability to then translate those into revenue-generating opportunities. Ambitious by nature, commercetoolers create continuous value and go the extra mile for our customers to unlock their full potential. We prioritize the customer experience in our development, proactively addressing any challenges that arise with unwavering resilience.
Adapt Boldly: We are curious, inventive, and change drivers. commercetoolers own up to our mistakes, learn from failures, and, in doing so, build trust. We are committed to being bold decision-makers and transforming the future of commerce.
The Opportunity:
We are looking for a Technical Writer with a strong technical background to join our Documentation team.
Our modern commerce platform is cloud-based, API-first, and packed with incredible features used by global clients with highly customized technical architectures. As part of our team, you'll help make our technology easy to understand, crafting tailored reference documentation, tutorials, and guides enabling our customers to build fast and robust solutions.
Please note: We can only consider applicants located within a commutable distance to our offices in Amsterdam, Berlin, London, Munich, or Valencia.
Your Mission:
- Conceptualize, structure, and craft clear and concise technical documentation, such as API reference docs and developer guides.
- Collaborate with other teams and departments across the organization to craft new and improved content driven by user needs and real-world use cases.
- Enable product managers, engineers, and designers to contribute to all aspects of our documentation, from tutorials to API references.
- Collaborate with your team of Technical Writers to review and refine content, enhance workflows, and maintain the high quality of our documentation.
- Support the product and enablement functions to ensure the timely delivery of release notes, updates, and other product-related technical information.
What you need to succeed:
- Demonstrated experience writing technical, developer-focused documentation.
- Hands-on experience with frontend technologies, such as JavaScript, TypeScript, and React.
- The ability to translate complex technical concepts into clear and simple content for diverse audiences.
- Attention to detail and precision.
- You’re proactive in collaborating and communicating with team members across the company.
- You're enthusiastic about diving deep into new technologies and continuously enhancing your understanding of our platform.
- Excellent written and verbal English.
Tech at commercetools:
We Are Open Source And Innovative By Design
🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL
📋 We share & contribute to the open-source community: https://github.com/sangria-graphql
⚙️ We <3 Automation and Machine Learning
We care about your Growth and Well-being
☀️ Remote Work: Up to 60 days/year from a country different from your base country
💻 Open Learning & Development Budget
📚 ct Academy: Regular internal training sessions
⌚️ Flexibility: Morning person or night owl? We believe in outcomes and motivated employees
🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment
Are you ready? Come grow with us!
🔍 Are you looking for something else? Check out our Career Page and our Website for more information.
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development, and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.
