commercetools - we are:

  • The competitive sort: We didn’t become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
  • Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
  • Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
  • Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

The Opportunity:

We recently crossed the threshold of 100 engineers, and are setting up a tech leadership track to enable us to grow further. By being one of the first Principal Engineers, you’ll shape the role itself and the tech leadership culture together with the Director of Tech Leadership, who you’ll report to.

Depending on the time of the day, we process more than $1mio revenue per hour - with even higher numbers during Black Friday. Our multi-tenant SaaS needs to be highly scalable so that our customers can run marketing campaigns whenever they want. Moreover, many of our APIs also need to provide stellar performance on top of a highly customizable data model. As the Principal Engineer Performance, you'll get to work on and solve challenging technical problems to evolve (or advance) our ambitious product.

Please note that for this role, we can currently offer full-remote work for candidates based in the European Union and in the United Kingdom.

Your Mission:

  • Enable teams to build highly performant and reliable multi-tenant services
  • Help (new) teams and services by consulting and onboarding them on tools for load testing, monitoring and tracing
  • Help troubleshooting complex performance issues
  • Identify learning needs/skills gaps, and facilitate related technology knowledge sharing across the organization with the help of our internal knowledgement team
  • You will kickstart improvements affecting multiple teams related to performance or load testing, as well as taking on ideas of others 
  • Lead communication within the organization on long running initiatives to improve performance, and make sure they get adopted successfully
  • Closely collaborate with Head Of Product Management, Head of Engineering and Staff Engineers
  • You evolve our tech vision and promote it within the company

What you need to succeed:

  • A strong technical background and a proven track record as an Individual Contributor (5+ years)
  • Experience in a technical leadership role (2+ years)
  • Experience working on high-performance applications, ideally multi-tenant SaaS products
  • Experience with tools for load testing and monitoring
  • Ability to analyze performance and scalability issues, both at application and database level
  • Project management, especially for projects affecting multiple teams
  • Setting up trainings / onboardings and running them
  • Clear written and verbal communication
  • Lives up to commercetools’ defined leadership principles and values 
  • Great self-assessment mastery
  • Experience working within an Agile environment with focus on the customer view
  • Mentality to share and the aspiration to constantly improve yourself and learn about leadership, new technologies and concepts
  • Fluent English to work in an international environment
  • General experience with our tech stack: Scala/JVM, Javascript, MongoDB, Elastic Search, Kubernetes (nice to have)
  • General experience within the e-commerce space (nice to have)

Tech at commercetools:

We Are Open Source And Innovative By Design

🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL

📋 We share & contribute to the open source community: https://github.com/sangria-graphql

⚙️ We <3 Automation and Machine Learning

We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

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