This is us in a nutshell:

  • We are singularly focused on providing all the tools and building blocks our customers need to deliver outstanding online shopping experiences and innovation across all digital touchpoints.
  • In 2013 we introduced a modular, API-first cloud-native commerce platform, pioneering the headless commerce space and enabling us to build the foundation to change our whole industry for the better and re-invent ecommerce.
  • Our international expansion has reached Europe, the US, and the Asia Pacific. In September 2021, we announced our $140 million series C funding round led by global tech investor Accel, alongside existing investors Insight Partners and REWE Group, which has accelerated our global growth. We are now valued at $1.9 billion, and have been named a Leader in the 2021 Gartner® Magic Quadrant™ for Digital Commerce for the second year in a row.

The Opportunity:

At commercetools we power e-commerce solutions that allow our customers to work at cloud scale. Join the new Special Delivery team and work together with colleagues globally to shape the technical future of the commercetools platform. We focus on providing product teams with a unified, reliable, and scalable solution to quickly deploy any type of resources they may need, from creating cloud resources to deploying code to production.

Your main responsibilities will be to participate in the transition from infrastructure as a code to infrastructure as a product, and from region-oriented to service-oriented together with other SRE teams and Product Engineers. You will own the modern building blocks to achieve this goal and reduce the necessary manual work in spinning new services world-wide as much as possible, utilising the top available infrastructure solutions and creating new ones.

Your Mission:

  • Empower platform teams to quickly create, deploy, and scale the microservices by enhancing existing automation and introducing new internal services
  • Unify the infrastructure across multiple clouds and regions
  • Scale our platform while being responsible for its availability
  • Simplify incident response and minimize the impact by creating runbooks and self-healing services
  • Eliminate toil
  • Take part in on-call rotation for infrastructure production services
  • Contribute to open-source projects and create new ones

What you need to succeed:

  • 3+ years’ experience as Systems Engineer or Software Engineer (in DevOps culture)
  • Comfortable writing infrastructure software in Golang and Python
  • Strong Linux skills
  • Good understanding of Kubernetes, its ecosystem, and advanced topics (operator pattern,  service meshes, etc.)
  • Understanding of distributed systems and communication between services 
  • Experience with modern monitoring solutions (we use Grafana, Prometheus, and ELK)
  • Experience with one of the major cloud providers (Google Cloud, Amazon AWS)
  • Understanding of CI/CD and GitOps
  • The mentality to share and the aspiration to constantly improve yourself and learn new things
  • Analytical mindset and troubleshooting skills
  • Team player and reliable colleague

Team Values:

  • Positivity. Negativity is the enemy of progress.
  • Trust & Transparency. Promote direct and continuous feedback.
  • Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!

What can you expect?

As a member of our U.S. team of commercetoolers, we are proud to offer the following:

  • 100% coverage of medical, dental, and vision insurance for employees and dependents
  • Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
  • Compensation benefits including 401K company match and an annual professional development stipend
  • Opportunity to make an impact within commercetools and our community by joining our DE&I Committee, Engage the Change, or our Culture Committee
  • Involvement in challenging and meaningful projects in a company with over 10 years of history
  • Opportunity to work with a major technology leader and disruptor in the growing e-commerce space
  • Great team of smart, hardworking, and fun team members who work with a mutual respect and appreciation, take responsibility, and evolve together
  • Flexible, family-friendly working hours
  • Working atmosphere where creativity and new ideas are encouraged

For Durham-based Roles

  • Enjoy a flexible, hybrid working environment
  • Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
  • Do you have a dog? We're a dog friendly office
  • Kombucha on tap, coffee, tea, snacks, and catered lunches
  • Semi-monthly team events
  • Need a break? We have foosball, darts, ping pong, and a golf putting simulator
  • Combination of individual work spaces and cozy meeting rooms

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We hope to be a place where a diverse mix of talented people choose to do their best work. We pride ourselves on bringing modern principles to ecommerce through both technology and company culture. We know success comes from the hard work and dedication of our passionate and creative employees.


Tech at commercetools:

We Are Open Source And Innovative By Design

🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL

📋 We share & contribute to the open source community:

⚙️ We <3 Automation and Machine Learning


We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment


Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

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