About Comfy 

Since 2012, Comfy has been striving to enhance amazing workplaces, not just for those experiencing them, but for those who design them as well. We started with temperature and have since expanded to room and desk booking with space efficiency analytics - and we are only getting started. Since our acquisition by Siemens, we truly have the best of both worlds. We are able to grow, change and adapt rapidly like a startup. Never the type to shy away from a challenge, we are on a mission to empower employees to thrive in their modern workplace by seamlessly connecting them to the people, places, and things they need to do their best work. 

About the Role 

We’re looking for an experienced Director of Solution Engineering to help us scale our technical team. You will lead a small team of solution experts and work with sales, product management, and engineering to achieve sales and revenue goals, evaluate technical requirements of new sales opportunities, design and develop solutions to meet the needs of our customers, including bespoke professional services required. Our product is B2B2C and you’ll be a leader for all that we do to build new solution designs for a best-in-class workspace for our customers. You will also be deeply involved in responding to RFPs and RFIs, creating proposals that should set themselves apart with professional content, appearance and attention to detail and show a deep understanding of the value our solutions bring to our customers. 

Specifically, you will: 

  • Lead and coordinate a local (and wider global Siemens) team of Solution Engineers and Architects
  • Closely aligned with Sales to define and build standard solutions and documentation
  • Cooperates with sales, marketing, product management, and project management in matters of strategic and tactical product and service positioning and plan the portfolio development of strategic customer accounts
  • Participate in sales calls and prospect meetings, provide product demonstrations and work with prospects at both a technical and business level to show how Comfy’s solutions create value through user experience and operational savings 
  • Ensure high quality for RFP / RFI responses, with attention to detail, subject matter expertise for correctness, and sensitivity to customer concerns and how to address them
  • Contribute technical responses to the RFP/RFIs and support contract negotiations
  • Train global teams through pre-sales workshops, demonstrations, proofs of concepts, evaluations, and benchmarks
  • Participate in issue triage and prioritization efforts with sales, customer success, product and engineering
  • Mentor the team with your experience in IT solution architecture and enterprise deals.
  • Negotiate with product management and engineering team on technical pre-requisites for solutions for be deployed, with both strategic and tactical service positioning
  • Support post-sales technical solution development and standardization
  • Develop and propose pre-sales budgets and forecasts aligned with sales
  • Create regular reports on upcoming solution required for sales pipelines 
  • Drive continuous improvements to operating model, product vision, go-to-market, and technical strategies

This position reports to the VP of Solutions, and requires experience with budgetary planning, setting rules and performance guidelines for the team. 

About You 

You held customer facing pre-sales roles in the past, preferable in a SaaS B2B2C business, and you don’t shy away from rolling up sleeves and do whatever it takes while also feeling comfortable interacting with senior customer contacts while keeping a strong sense of priorities, time management and attention to detail. You have a solid technical background, especially around enterprise IT, security and privacy, and understand typical legal framework concepts that are used to win RFPs with large enterprise clients.

You are passionate about your role and you can demonstrate high emotional intelligence in all that you do. You are seen as a trusted advisor, both internally as well with customers, and you hold yourself and others accountable to high professional standards. You have excellent communication skills and can explain complex technical solutions with few words or drawing architectures on white boards. 

Required Skills and Experience: 

  • 8+ years enterprise IT experience that may include hands-on software development, DevOps engineering, systems architecture, technical project management or similar.
  • 3+ years of experience working with customers in a pre-sales or post-sales technical role, preferably with SaaS software in the B2B2C space.
  • BA in Computer Science or Engineering, Master of Science preferred
  • Experience working with sales and responding to complex RFP/RFIs under tight deadlines
  • Experience leading a globally distributed teams in global environments
  • Team player with strong interpersonal skills and willingness to travel to client sites
  • Outstanding communication and presentation skills, to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos
  • Excellent analytical and conceptional skills and an entrepreneurial mindset
  • Good technical knowledge in web applications, mobile and security environments. Deep knowledge of web services, API/SDK integrations and related standards such as RESTful APIs.
  • Good working knowledge on data security and privacy topics, including secure authentication/ authorization methods, network security, data transfer methods, OSI computer networking model

Bonus Points For: 

  • Solution architecture in heavily SaaS, PaaS or IaaS businesses
  • Experience leading large-scale international solution architectures rollouts
  • Advanced language skills (German, French, Spanish)
  • Experiences representing companies at trade show and conferences
  • Good knowledge of legal concepts and contractual frameworks
  • Good knowledge of privacy (GDPR) frameworks and security certifications (ISO27000, SOCII etc)
  • B2B proposal and business case writing, B2C user experience engagement
  • Experience with IoT solutions, security and system architectures / network connectivity paradigms
  • Knowledge of common sensor companies such as Cree, Daintree, Lutron, Signify, Enlighted, Avuity, CoWorkr, VergeSense, Density, PointGrab, Wattstopper, HID 

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Comfy are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.