Overview: Collective Retreats

Life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. We believe that we have the opportunity to create something unique and better that connects us to each other and our surroundings. Come be part of our Collective Good!

Collective Retreats is a new, meaningful, way to travel. As the only international hospitality company that is a certified B Corp, Collected Retreats is committed to reshaping the luxury travel experience. We have a passion for the craft of hospitality and a shared appreciation for exploration, adventure, innovation and the outdoors,

Collective Beliefs: A Life in Service to Others | The Power of Experiences | Happiness in Simplicity | Connection is Rare & Wonderful 

Collective Qualities:  Empathy | Courage | Honesty & Integrity | Humility & Optimism | Innovation & Continuous Improvement 

Overview: Role

As the Food & Beverage Manager you will manage and maintain all aspects of our Food & Beverage operations on Retreat. You will be tasked with creating service guidelines, operating procedures, and scheduling for all Food & Beverage hourly positions. The Food & Beverage Manager will also play a key role in assisting with events and handling any special guest request or amenities.

Ideally, the Food & Beverage Manager is an individual with a passion for people who lives and breathes guest service. You are an individual who leads by example and works tirelessly to create  an environment of hospitality and generosity. You own issues and work collaboratively between the front and back of the house to find solutions and create memorable experiences for our guests. You enjoy building a sense of community between all of our team members and excel at bringing a positive attitude to our Retreat everyday.

Responsibilities:

  • • Assist the General Manager with managing the Food & Beverage operation; in addition to providing support to other departments on the Retreat if necessary (Rooms, Housekeeping and Facilities)
  • • Provide strong presence throughout the retreat to assist Experience Coordinators and guests
  • • Provide all aspects of shift coverage throughout the Food & Beverage team
  • • Manage the Retreat’s beverage inventory including non-alcoholic beverages
  • • Ensure all areas of the Retreat’s Food & Beverage operations are functioning and visibly live up to brand  standards (e.g. cleanliness throughout the dining room, signage/menu standards, collateral standards, etc.)
  • • Work collaboratively with our General manager to create inspired Food & Beverage menus and actively sell our Food & Beverage offerings to our guests
  • • Print and design menu as needed
  • • Supply expert knowledge of wine and spirits and ensure the quality of all beverage items, ingredients and preparation methods while following and keeping to all local, state, and federal laws related to alcoholic beverage service and consumption
  • • Monitor and action any upsell programs in the dining room
  • • Own all guest's special requests and customer complaints during shifts.
  • • Assist with all reservation requests for any meal periods and confirmations
  • • Investigate and handle complaints, disturbances, emergencies, etc. during shift
  • • Manage Employee Payroll, track attendance paylocity, time edits, and conduct call-arounds for OT as needed
  • • Prepare, copy, and distribute reports as required.
  • • Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
  • • Attend all Retreat required meetings and training.

Desired Skills and Experience:

  • Minimum 2 years' experience in similar position in luxury hospitality environment
  • Previous supervisory responsibilities
  • Previous experience working in a food & beverage operation or overseeing events
  • Experience using  Google Office Suites, and Toast POS platforms
  • Ability to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Ability to maintain confidentiality of information.

Requirements for Employment:

  • Fluent in English
  • Authorized to work in the U.S.
  • Must be available to work variable shifts on both weekdays and weekends (24-40 hours/week)
  • Must be willing to work in an outdoor setting, including all-weather conditions (rain, wind, heat, etc.)
  • Ability to regularly lift 25 lbs

Compensation & Perks:

  • Salary Range: $68,000 - $75,000 annually based on experience
  • Healthcare Coverage 
  • Friends and Family rate at all Collective Retreat locations

Collective Hotels & Retreats (CH&R) core belief is that life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. It is our responsibility to ensure that those experiences are created in an environment that is diverse, inclusive and equitable for all. We are committed to creating this environment for each other, our guests and our partners because we know that a sustainable and healthy environment is one that allows for access and opportunity for everyone. 

Collective Retreats is committed to creating an accessible environment and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccomodations@collectiveretreats.com

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
When autocomplete results are available use up and down arrows to review
+ Add another education

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Collective Retreats’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.