Overview: Collective Retreats

Life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. We believe that we have the opportunity to create something unique and better that connects us to each other and our surroundings. Come be part of our Collective Good!

Collective Retreats is a new, meaningful, way to travel. As the only international hospitality company that is a certified B Corp, Collected Retreats is committed to reshaping the luxury travel experience. We have a passion for the craft of hospitality and a shared appreciation for exploration, adventure, innovation and the outdoors,

Collective Beliefs:

A Life in Service to Other | The Power of Experiences | Happiness in Simplicity | Connection is Rare & Wonderful 

Collective Qualities:  

Empathy | Courage | Honesty & Integrity | Humility & Optimism | Innovation & Continuous Improvement 

Overview Role:

We are seeking an enthusiastic and driven Seasonal General Manager to lead the day to day operations of Vail Retreat. You will be responsible for maintaining the highest level of ethical leadership to achieve our business goals by owning the onsite guest experience, building and managing the retreat team, and managing against budget and site P&L. You care deeply about the unique experience that Collective Vail offers and you help to create an environment that activates our Collective Beliefs on a daily basis.

The ideal candidate is experienced in hospitality management and all aspects of running a boutique hotel, including: front desk, concierge, rooms management, food & beverage, and hotel finance. This person is also highly organized and dependable, approachable, self-motivated, and passionate about travel and what we’re building.

Season Time Frame: May 1st, 2024 to September 30th, 2024

Responsibilities:

  • Ownership of hotel P&L including oversight of both achieving top line revenue targets and management of bottom line costs in order to achieve property GOP and EBITDA targets.
  • Lead  the day to day management of  retreat operations, including oversight over front office, maintenance, housekeeping, food & beverage, and our activity partners 
  • Deliver a safe, fully functioning and operational hotel 100% of the season
  • Oversee the entire on-site guest experience program and deliver exceptional levels of guest satisfaction, aligned with Collective Retreats objectives and standards, and on a consistent basis
  • Drive on-site room and food & beverage revenue to meet and exceed budgeted goals
  • Collaborate with Sales & Events team to maximize profit and overall satisfaction from our event partners and guests 
  • Thoughtfully and effectively create and enhance partner relations, including the company's key local relationships.
  • Create new brand and property partnership to help drive additional revenue and guest satisfaction
  • Work directly with Central Services  team to provide a seamless guest experience
  • Develop and collaborate on training, and engagement initiatives with People & Culture team
  • Create a service culture that holds team members and managers accountable 
  • Work closely with Marketing, PR and Revenue Management team to unique promotions that drive social & digital engagement
  • Train and supervise a team of experienced managers, housekeepers and chefs/prep cooks. Manage selected third party vendors, contractors and suppliers

Desired Skills and Experience:

  • Must have a passion for what we are building and the guest experience. This position is critical in delivering against our customer promise
  • 2+ years previous experience in the hotel industry with management positions and oversight over departments and teams. Background in rooms management is required
  • Proven track record of delivering exceptional guest experiences and high satisfaction levels
  • Demonstrated ability to grow, manage and develop teams and retain talent
  • Willing to do “the heavy lifting” and handiwork as needed (minor repair and maintenance)
  • Past experience in a new business or startup is highly desired. Strong interest in building a company (including new processes and systems) from the ground up. Comfortable managing through ambiguity and working with limited information
  • Highly organized, detail-oriented and self-motivated with a proven ability to multi-task across multiple complex projects
  • Approachable, presentable and professional
  • Exceptional interpersonal and communication skills, both written and verbal
  • Willingness to be based on property and to relocate to new property locations as the company grows
  • Strong team player who is willing to go the extra mile to build the perfect locations for our guests in an adventurous outdoor setting
  • Hard worker with a positive, can-do attitude. Flexible and willing to work long and sometimes erratic hours

Requirements for Employment:

  • Fluent in English
  • Authorized to work in the U.S.
  • Bachelor’s degree from a top tier university
  • Prior experience in hotel management, camp/recreational management, and/or retail store management is required

Compensation & Perks:

  • Salary Range:  $62,000 - $70,000 based on experience
  • Accrued PTO and healthcare 
  • Housing Stipend Offer for Season

Collective Hotels & Retreats (CH&R) core belief is that life, above all, is meant to be a powerful experience lived to the utmost, enjoyed and shared with others. It is our responsibility to ensure that those experiences are created in an environment that is diverse, inclusive and equitable for all. We are committed to creating this environment for each other, our guests and our partners because we know that a sustainable and healthy environment is one that allows for access and opportunity for everyone. 

Collective Retreats is committed to creating an accessible environment and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccomodations@collectiveretreats.com

 

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)
When autocomplete results are available use up and down arrows to review
+ Add another education


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Collective Retreats’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.