Collective Health is changing the face of health insurance. We are building tech-forward products to completely reinvent the healthcare experience for our members and employers.

We are looking for a talented and passionate Program Manager to join our PMO and help us achieve our goals. As a program manager, you’ll work closely across Product, Engineering, Design, Analytics, and Ops departments to plan, prioritize, and manage delivery of our products.  You'll be charged with ensuring that we are tracking to our product vision and mission; so we can ultimately deliver the best possible experience to our customers.

Responsibilities include but are not limited to:

  • Work and communicate effectively with Sales, Operations, Engineering, Analytics, and Product Management to build consensus and deliver our overall vision
  • Act as a central point of contact for all communication related to your program/projects
  • Maintain and communicate the program roadmap/timelines
  • Facilitate workstream intake sessions
  • Owns all action items for the program/projects until an owner is identified
  • Owns reporting on program/projects health status to all stakeholders and teams
  • Facilitates and coordinates the release planning process
  • Responsible for risk and dependency assessment and mitigation
  • Educates/Enforces agreed upon processes and agile methodology rules
  • Track progress on quarterly product achievements, client deliverables, and OKRs
  • Guide development projects that span beyond scrum-based development
  • Drive program level quarterly/annual planning processes
  • Able to travel if needed

Education, Experience, & Skills Required:

  • 6 to 10 years experience as Program Manager
  • 5+ years of Agile experience
  • Previous scrum master experience
  • Proven ability to build senior-level relationships and drive program level quarterly/annual planning processes
  • Experience partnering on large-scale programs/projects with Product Management, Engineering, Sales, and Operations teams
  • Bachelor’s degree in a technical or business discipline
  • MBA or consulting or startup experience is a plus
  • Experience working with multiple geographies preferred

Behaviors and Abilities Required:

  • Strong sense of ownership, with focus on proactively removing program obstacles, and willingness to go above and beyond to chase down loose ends that lead to successful product delivery
  • Ability to focus on results and outcomes, not just the process
  • Demonstrated critical and analytical thinking
  • Excellent verbal and written communication skills
  • Passion for collaboration and process excellence
  • Confidence in taking on complex problems
  • Looking to make a difference in healthcare
  • Excellent communication (verbal, writing, presentation) and business writing skills
  • Ability to navigate complexity and drive collaboration across different groups  
  • Drive cross-departmental transparency
  • Fosters a collaborative, yet disciplined culture within Agile teams and help them embrace the whole team concept

Collective Health is a technology company working to create the healthcare experience we all deserve. Founded in 2013, our team of engineers, designers, product managers, and actuaries are redefining the $1 trillion-dollar market of employer-sponsored health benefits with data-driven and people-focused products. Our complete health benefits solution helps great companies like Activision Blizzard, Zendesk, and Palantir take care of their people by harnessing the power of design and technology. Based in San Francisco, CA, we’re backed by some of the best investors in Silicon Valley including Google Ventures, Founders Fund, NEA, and Redpoint Ventures. For more information, visit us at https://www.collectivehealth.com.

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