ABOUT C+C
When was the last time you thought you could make the world a better place? Imagine following through with your dreams and making that positive change happen.
C+C is an award-winning integrated marketing agency all about changing behaviors for good. We help our clients motivate people to embrace a variety of social and environmental actions. Like choosing an energy-efficient appliance. Applying for college programs. Getting the COVID-19 vaccine. Making good financial decisions. Taking public transit. Saving water. Basically, doing things to make the world a better place. We've been working on social issues and sustainability projects since 2005.
While many current positions have the option of working remotely, our offices are available for all employees to work from on a voluntary basis. We have beautiful offices in Seattle, WA, Portland, OR, and Boston, MA to accommodate employees in a hybrid or full-office setting.
WHAT WE’RE LOOKING FOR
C+C is expanding to Puerto Rico and we are looking for a strong team to help us establish and grow this energy efficiency work.
The Utility Solutions Senior Program Manager (SPM) will lead implementation of LUMA Energy’s energy efficiency incentive program, taking direction from and working closely with the Director of Program Operations. This work currently includes lighting, space heating, water heating, and kitchen appliance measures. The candidate should be versed in the energy industry and efficiency programs and standards, they will receive ample training in our programmatic philosophy, data systems and internal policies and practices. The SPM will need to thrive on process, have experience leading teams on complex projects and guiding those projects to successful completion. The SPM will be asked to build long term relationships with their clients and work collaboratively to help their clients and their programs be successful.
RESPONSIBILITIES
- Communicate and collaborate directly with clients with minimal supervision, while reporting out to Director of Program Operations and Senior Vice President (SVP) on a regular basis
- Manage 1-3 direct reports
- Work with the Director of Program Operations and SVP to lead program implementation plan writing and design
- Delegate work and ensure excellent work product from the program team
- Ensure that C+C meets or exceeds all metrics and goals for the programs assigned
- Provide clients and colleagues with insights, innovative program design ideas, products, measures and opportunities to consider
- Ensure project objectives, tactics, and strategies are delivered on time, within budget, and are of the highest quality
- Ensure regular updating of individual program best practices, processes and guidelines
- Contribute to regular written reports (monthly, quarterly, annual) as needed
- Summarize QC efforts in client calls and internal management meetings
- Perform regular internal program audits to review staffing, client and partner satisfaction, processes, and progress to key performance indicators (KPIs)
- Support additional data management/reporting requests as needed
- Work collaboratively with the rest of C+C’s program management team, where applicable, including business development, client relations, overall program design, forecasting, marketing, staffing, partner coordination, QA/QC, data solutions, reporting, and business planning.
- Provide mentorship to interns and coordinators, managing progress to yearly goals and skill development
QUALIFICATIONS
- Minimum of 5 years of experience working on energy implementation programs
- Minimum of 5 years of work experience in a consulting or project management role
- A history of leading collaborative projects that exceed client/colleague expectations
- Experience working directly with clients, colleagues and partners, understanding the needs of multiple stakeholders and translating those into successful executions
- Bachelor’s degree in related field or equivalent relevant work experience
- Ability to work remotely with impeccable communication and follow through
- A quick learner who takes initiative and can deliver high level results
- Strong project management skills, certifications are a plus
- Superior attention to detail and excellent time management skills
- Proficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), and bonus for Salesforce and Asana experience
- Fluency in both English and Spanish is highly desired
C+C offers competitive pay and benefits. The benefits package for Puerto Rico employees may differ from the summary below.
BENEFITS INCLUDE:
- Health insurance premiums (medical, vision, dental) paid in full for your coverage, along with up to $1100 contributed annually to your Health Savings Account
- Company paid life insurance, long-term disability and short-term disability policies
- Up to 4% company match contributed to your 401(k)
- Starting Paid Time Off of 17 days per year, plus 12 paid company holidays
- Flexible Spending Account
- Employee Assistance Program
- Paid parental leave for primary and secondary caregivers
- Work-from-home stipend for office set up
- Monthly cell phone stipend
- Full reimbursement for commuting via public transportation
- Paid sabbaticals starting after 10 years of service
WHAT YOU’LL LOVE ABOUT C+C
If the following metrics of success sing to you, then we think you’ll really love being part of our team. Here’s what we provide to our C+C team, and what we expect from everyone here:
- We have a diverse mix of work that is good for people, our community and our planet. Our team genuinely cares about our clients’ issues, our goal of doing good work and the agency's success.
- We create a work culture that is collaborative, team-oriented and provides an environment where awesome ideas can come from anywhere.
- We are committed to continual growth in our Diversity, Equity and Inclusion practices.
- We provide a healthy benefits package for all full-time employees, and a clear compensation structure for each role.
- We facilitate and encourage regular feedback, along with career pathway conversations designed to help you and your manager create a development plan for your continued growth.
- We hire employees who:
- value inclusion, equity, and diversity and are open-minded and respectful
- are ego-free
- are flexible, positive, and forward-thinking
- are passionate about results
- are kind, welcoming, and helpful
COME JOIN US!
We’d love to hear from you. Please submit your resume and cover letter for consideration. Creative + Content positions should also share a portfolio link.
C+C is an equal opportunity employer, and we value diversity at our company. We are committed to the principle of equal employment opportunity and to providing employees with a work environment free of discrimination and harassment. We do not discriminate on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. C+C will not tolerate discrimination or harassment based on any of these characteristics. We strive for visible and invisible diversity within our team. People of color are encouraged to apply, as are candidates who identify as people historically not treated equitably.
We realize someone is unlikely to meet 100% of the duties for a role. We value diversity, so if much of this job description describes you, then please apply for this position.
