Think about team support differently and make a real impact

A welcoming and supportive setting where you can develop and make a real difference in the world – that’s what you’ll find at COFRA. We’re a family business, geared to creating lasting value and united by an ambition to change industries and society for the better. Aspiration and entrepreneurism are encouraged and rewarded with opportunity. Teams are diverse yet close-knit. Relationships matter. People matter.

What we can achieve together

One of our greatest strengths is our people: talented, dedicated professionals who are true experts in their field, committed to the pursuit of excellence and open to new opportunities and ways of capturing them.

We are seeking a driven individual with strong organisational, administrative, and collaboration skills to join our team as a Team Coordinator.

About the role

Reporting to the Head of Facilities Management and Quality Assurance, the Team Coordinator will provide comprehensive administrative, organisational, and operational support to the Management Team (MT) and COFRA Services, ensuring the smooth execution of day-to-day activities and strategic initiatives. Key responsibilities include:

Project and Budget Support: Assist with project tracking, risk and quality assurance tasks, and budget centralisation efforts in collaboration with the Business Controller.
Meeting and Event Coordination: Organise logistics for meetings, prepare materials, and coordinate team events and offsites.
SLAs and Stakeholder Management: Maintain a thorough understanding of COFRA Services processes, especially Service Level Agreements (SLAs). Act as a key point of contact for clients and stakeholders to ensure service commitments are met and proactively address challenges.
Services Catalogue Oversight: Support updates to the Services catalogue, contributing to discussions on client offerings and encouraging innovative solutions to enhance services.
Process Improvement: Continuously seeking opportunities to improve workflows and increase productivity, including investigating the use and implementation of technology and AI driven tools where appropriate.
Administrative Excellence: Manage schedules, prepare agendas, reports, and meeting documentation for the Management Team.

This role is ideal for a highly organised, proactive individual who thrives in a dynamic environment and is passionate about delivering exceptional support and service.

What you bring

Strong organisational, time management, and multitasking abilities
Proactive problem-solving skills with attention to detail
Discretion and skill in handling confidential information
Bachelor's degree in Business Administration, Office Management, or related field
Relevant certifications in administrative support or project management (e.g., IAAP CAP. PACE) are a plus
Previous experience in a shared service centre or a similar fast-paced, stakeholder-focused environment is desirable
Advanced proficiency in Microsoft Office, relevant software, and interest in new technologies and AI tools

What we offer you in return

COFRA offers notable benefits, including a competitive pension plan. The opportunity itself is a great way to have a direct impact on the Group and realise potential across a multitude of areas. Training and development is provided to all employees.

COFRA is an Equal Opportunity Employer and does not discriminate on the basis of age, race, colour, sex, sexual orientation, gender identity, religion, national origin or disability. None of this gets in the way of hiring and retaining the best people.

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