COMPANY PROFILE

Code.org® is a nonprofit dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from other underrepresented groups. Our vision is that every student in every school has the opportunity to learn computer science as part K-12. The leading provider of K-12 computer science solutions in the largest school districts in the United States, Code.org also created the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!

JOB SUMMARY 

Code.org is seeking a highly motivated and experienced Director of Development Operations and Donor Services to join our team. In this role, you will play an important role in ensuring the continued success of our fundraising efforts and donor stewardship. You will be responsible for handling our development team's operations and overseeing our donor pipeline management process. As the primary system administrator for Salesforce, you will implement new tools and processes to improve our development operations. Your attention to detail and ability to analyze data will enable you to provide valuable insights into our fundraising efforts, ensuring that we meet our bold goals.

DUTIES AND RESPONSIBILITIES

In this role, you will: 

  • Develop and execute processes to govern how the team functions, ensuring detailed stewardship of key donors and follow-through on major opportunities.
  • Evaluate and analyze reports to provide visibility of operations to the team, leadership, and executive team.
  • Partner with gift officers to guide fundraising efforts and maintain robust donor opportunities throughout the year.
  • Research and qualify current and prospective donors to support data-driven cultivation.
  • Serving as the primary system administrator for Salesforce and implementing new tools.
  • Coordinate the timely processing of all contributions and accurately record them in Salesforce.
  • Collaborate with Finance on reconciliation processes to ensure accuracy and compliance.
  • Own the donor acknowledgment process, including letters and tax receipts.
  • Supervise various online donation platforms, responding to donor comments as needed.

EXPERIENCE & QUALIFICATIONS

We seek candidates who have:

  • Passion for our mission and computer science education.
  • 8-12 years of experience in development and/or sales operations.
  • Proven experience as a Salesforce administrator.
  • Strong experience with database operations.
  • Critical thinking skills to analyze data and understand its relationship to fundraising objectives.
  • Ability to process and maintain confidential information.
  • Ability to design, lead, and evaluate systems, processes, and tools for efficient and accurate operational components.
  • Effective interpersonal skills to collaborate with individuals from various backgrounds.
  • Interpersonal skills and the ability to work independently and in a team environment.
  • Highly developed attention to detail and organization.

In addition, candidates must:

  • Be a U.S. Citizen or Permanent Resident
  • Pass a pre-employment background check
  • Be willing to travel a minimum of two times per year for team events 

WHAT IS THE INTERVIEW PROCESS LIKE?

Step 1: Informational Interview - learn more about the role and share your experience (30 minutes)
Step 2: Homework (~3 hours)
Step 3: Interviews with several members of the Code.org team (~ 3 hours)
Step 4: Final Interview (1 hour)
Step 5: Reference Checks 

All interviews are currently being conducted virtually via Zoom

TO APPLY

The priority application date for this role is August 22,2024 and preference will be given to applications submitted by this date. Our team will review all applications and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview.

COMPENSATION & BENEFITS PACKAGE

The expected salary range for this position is $102,600 - $114,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, and skillset.

We also offer a comprehensive benefits package for full-time employees that includes:

  • Technology subsidy consistent with our Bring Your Own Device environment 
  • Flexible, engaging, and remote working environment
  • Paid time off: 3 weeks vacation annually, sick leave, and 'winter break' office closure the two weeks that include Christmas and New Years
  • Medical, dental and vision premiums paid at 100% for FT positions and their dependents
  • Option to participate in 403b retirement plan
  • Annual professional development stipend 
  • The opportunity to help students learn better and change the face of computer science

A unifying approach in a divided world

Code.org's global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. Code.org's team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. Read more. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Demographic Survey for Code.org

At Code.org, diversity and inclusion is one of our core values. We would greatly appreciate your feedback, via survey, to help us understand and evaluate our diversity and inclusion efforts more thoroughly. It is completely your choice to submit this information-- whether or not you participate in this survey will have no bearing or influence on your application, interview process, or ultimately, hiring decision. We would also like to note that this information is disassociated from you as a candidate, including your name and application. All responses will be kept secure and confidential; we will only use this information to inform our diversity and inclusion initiatives at Code.org.

Thank you,

The Code.org Team

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