About Coda

Coda started with an observation: In a world full of applications, why do documents and spreadsheets still run everything? And why haven't they been meaningfully updated in over 50 years? Coda is a new doc that's familiar and flexible like the documents you're used to, but comes with building blocks you can combine to create docs as powerful as apps. It's a big product with an even bigger mission. And we need your help to spread the word! We're backed by some of the Valley's leading venture capitalists, and have assembled a world-class team across offices in San Francisco, Mountain View, and Seattle, and remote employees all over the US. In fact, all our jobs are open in any location across the US. Here's a quick overview of what we do.

About the Role

Coda is looking for an IT engineer and administrator who is passionate about IT automation, finding practical solutions to difficult problems, and helping make your fellow employees successful. If you have experience in best-practice IT operations across multiple platforms and love to work with engineering and information security teams, we want to talk with you. This role is split between supporting IT Operations and IT Engineering. You will report directly to our Head of Business Platform engineering.

In this role you will:

  • Design and support scalable IT management solutions to address a variety of challenges
  • Develop automation workflows to make IT Operations more efficient and provide custom solutions
  • Assist employees in solving hardware and software problems across multiple OSes
  • Deploy and troubleshoot MDM policies, packages, and profiles for MacOS, iOS, and Windows
  • Provide support for licensing and troubleshooting across many SaaS tools
  • Support onboarding, offboarding, asset management, AV troubleshooting, IT Documentation and other daily responsibilities
  • Occasionally travel domestically to meet with peer teams and partners

You may be a good fit for this role if:

  • You have 3+ years of relevant experience
  • You enjoy working not only on projects, but also providing operational support
  • You enjoy providing a first-class customer service experience
  • You have experience building IT automation using through scripting or enterprise integration tools (Workato, SnapLogic, Dell Boomi, AWS Lambda, etc.)
  • You have scripting experience using Bash, Python, Ruby and equivalent tools
  • You have experiences consuming REST APIs for SaaS automation
  • You have experience working with identity access management technologies and platforms (SAML, OIDC, LDAP, Okta, OneLogin, Active Directory, etc.)
  • You have experience working with modern MDM tools (Airwatch, JAMF, Intune, Munki)
  • You have knowledge of networking protocols and technologies (TCP/IP, DNS, DHCP, wired & wireless networks, UniFi networks, Meraki)
  • You have experience working within security compliance frameworks (SOC 2 , PCI, ISO)
  • You are able to work from at least one of the offices on a weekly basis (San Francisco, Mountain View, or Bellevue)
Don’t worry if you don’t check all the boxes above. We’re looking to find the right candidate to grow with us!

How we care for our Codans!

Starting on your first day of employment, Coda offers a wide range of benefits and perks that support eligible employees and their family members. Some of our benefits include:

  • Medical, Dental, Vision and Life Insurance
  • 401k
  • Optional Remote or in-office work
  • Commuter Benefits
  • Cell & Internet Subsidy
  • Lunch Subsidy
  • Fitness Subsidy
  • Parental Leave
  • Annual Educational Stipend

At Coda, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Coda believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Apply for this Job

* Required