Clutch is a Canadian technology company that is reinventing the way people buy and own cars. With Operations in Ontario, Nova Scotia and British Columbia, our mission is to build customer trust by providing a delightful car buying and ownership experience while making a positive impact on the communities in which we operate. Clutch is backed by a number of world-class investors including Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital and Azure Capital Partners.

We pride ourselves on being a technology-first company and believe we can fundamentally change the way people buy and own cars. We were tired of traditional dealerships that take advantage of customers and wanted to build something better. We offer high-quality certified vehicles at great prices through a fully online customer experience. We invite customers to browse our inventory online, buy the car that’s right for them, and enjoy effortless at-home delivery. 

We have a deep passion for building and bringing teams together. We value individuality, diversity of thought and embrace a problem-solving culture.

About the role:

Clutch is looking for a Strategy and Operations Manager in our Western Canada operations! You have an entrepreneurial / get-it-done attitude, a high level of attention to detail, and a focused and motivated mentality. You thrive in ambiguous situations, and can solve complex problems by using quantitative, analytics-based thinking, thorough qualitative considerations, and creativity. Working alongside the General Manager and the leadership team, you can think about the high level goals of this newly-launched market, and execute multiple work streams to achieve that vision. 

 

What you’ll do:

  • Support management in all aspects of local operations and optimizing for efficiency
  • Own and achieve growth goals, driving execution to boost vehicle inventory turnover, customer satisfaction, and revenue in a highly competitive and fragmented market
  • Help strengthen and grow the Clutch brand in Alberta
  • Synthesize market feedback and recommendations for the General Manager
  • Build and maintain reports, dashboards, and metrics to monitor performance
  • Recruit, build, and motivate a thriving ops team - you will help define hiring needs and be key in the local hiring process 
  • Collaborate and share best practices internally within Clutch to build for scale across the organization

 

We’re looking for:

  • 2+ years of experience in investment banking, management consulting, or operations at a high-growth start-up
  • Ability to quickly and succinctly prepare business cases with quantitative and qualitative support to enable management decision making
  • Proficiency with creating documents that convey new strategic process flows and quantified desired outcomes with relevant metrics
  • Passion for leadership, teamwork and growing careers
  • Quantitative by nature and obsessed with process improvement
  • Data-first problem solver with sound business judgement and demonstrated operational excellence
  • History of cross-functional collaboration and leading projects that deliver results via people that you do not directly manage
  • Ideally, you have interest or experience in the automotive industry 

 

Why you’ll love it at Clutch: 

  • Autonomy & Ownership -- create your own path, and own your work
  • Competitive Compensation and Equity Incentives!
  • Generous Time Off Program
  • Learning Budget -- for whatever YOU want to learn
  • Health & Dental Benefits 

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