What You Would Do Here:

Cloudflare is growing our People & Places team. Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for an innovative Recruiting Operations leader who’s ready to embrace the challenge of designing and implementing the foundation necessary to help our Recruiting team operate at scale and meet the demands of a fast growth company.   You will report to the Head of People Systems and Operations and partner closely with the Recruiting team and our cross functional partners to implement automated solutions that transform our recruiting lifecycle processes into a delightful experience for candidates, recruiters, interviewers, and hiring managers.  

Along the way you will design and implement recruiting analytics to provide hiring managers and recruiters with information and insights to identify, engage, assess and attract talented people with a diverse array of skills and experiences, and to provide a positive candidate experience regardless of outcome.  You will help create foundational workforce metrics to understand the current state while laying the groundwork for increasingly sophisticated analysis as the company grows.

You will define a recruiting operations strategy to support our overall people and hiring goals, focused on tools, process, data and our employment brand.   

Who You Are:

Motivated by process innovation and data insights, you have been drawn to or served on a Recruiting or People team at some point in your 5-7 years of work experience. You have proven ability to define and execute on a recruiting operations strategy that will transform how the Recruiting team works.  You are familiar with a wide variety of recruiting systems and data tools, but have enough grit to start with the basics in Excel and/or Google docs.   You have an entrepreneurial spirit and are always looking for ways to innovate. You have implemented or enhanced at least one recruiting system and are able to partner with recruiters to establish consistent and efficient processes across all orgs.  You understand the importance of a growing company’s employment brand and are able to help define and promote it through various tools and communication channels.  You are comfortable juggling multiple complex projects at once and context switching with ease throughout the day.  

You are capable of both running the data analysis and telling the story with the data.  You are familiar with data visualization techniques and skilled at creating charts with standard reporting tools.  Uncompromising when it comes to data integrity, you are able to surface sources of errors within large data sets and partner with other team members to establish a solution to eliminate the error.

What Makes Us Special:

Today we sit in front of more than 10% of the web's requests, and we're growing very quickly. There are no other places with a team so small that is having such a large impact on the web.  But we’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. In 2014, we launched Project Galileo, an initiative through which we partner with global non-government organizations to identify websites at risk of attack and provide the same state-of-the-art mitigation technology already used by Cloudflare’s enterprise customers--at no cost. Project Galileo equips politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work. In 2016, we announced our partnership with Path Forward, a nonprofit organization that works with companies to create 18-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. With the lofty goal of shaping the future of the Internet, we’re focused on recruiting the best and the brightest, no matter what.

Cloudflare is a security company. A successful background check is required for employment.

Cloudflare hires the best people based on an evaluation of their abilities and effectiveness.  We don't discriminate against employees on the basis of any other personal characteristic or any protected classification.

Skills/experience

  • Have lead or participated in large scale, global recruiting system implementations
  • Ability to define and execute on a holistic recruiting operations strategy that empowers and enables a rapidly growing, global Recruiting function
  • Deep understanding of the recruiting lifecycle and how to best optimize it for efficiency and quality
  • Familiarity with diversity recruiting strategies  
  • Experience building out complex business process workflows in system configurations
  • Project management
  • Business analysis and process improvement
  • Creation of effective system testing strategies and test plans
  • Strong analytical and problem solving skills
  • Capable and confident communicator with ability to partner and influence at all levels of organization
  • Demonstrated ability to see beyond the numbers to drive sound decision making
  • Demonstrated agility in a constantly changing environment and comfort rolling up sleeves to get things done and the next moment being part of deeply complex strategy discussions
  • 5-7 years experience implementing recruiting tools and working with data to solve problems
  • Greenhouse experience a plus
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