At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 1.5 trillion pageviews each month across 5 million Internet properties. More than 10 percent of all global Internet requests flow through Cloudflare’s network. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. Every day, about 12,000 new customers sign up. We’re working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges. Come join us.
About the Department
Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About the Role
Cloudflare is looking for a growth analyst to join its team. Today, we have over six million Internet properties using Cloudflare. Every day, 15,000 new sites sign up. We are looking for our first growth analyst to join our self serve team, which is dedicated to the success of our Free, Pro and Business plan customers. In this role, you will analyze daily business metrics and dig into results. You will support test programs to see if we can improve customer acquisition, retention and growth. You will work cross-functionally to communicate results and identify the next set of projects. This role is a combination of operational and financial finesse.
The self serve team is a small, growing team, so this is a great opportunity to play a big role shaping this business unit going forward.
Communicating to various stakeholders (partners, collaborators, and executives) on project status, vision, and results
Assembling metrics and dashboards to track the customer lifecycle and programs
Analyzing day-to-day financial performance and digging into results to find trends or anomalies
Measuring the effectiveness of campaigns and design process improvements
Scaling successful test programs across a wider customer base with attention to feasibility and program ROI
Communicating with customers on a large scale about the most relevant solutions for their specific business needs
Bachelor’s degree required. Master’s degree a plus. Minimum 3+ years professional experience, with experience working in a technical environment
Excel and SQL a must; A|B testing and Google Analytics experience preferred
Strong analysis skills – You love to tell stories with numbers and are not afraid of analysis; You can find trends or spot anomalies
Experience juggling multiple projects – You can easily manage multiple projects at once and are able to work in a fast-paced, autonomous role
Excellent communication skills – Whether it is written, verbal or a presentation, you can easily share the take away with executives, peers or customers
You can transition seamlessly between strategic level planning and detail-oriented execution
What Makes Us Special
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. In 2014, we launched Project Galileo, an initiative through which we partner with global NGOs to identify websites at risk of attack and provide the same state-of-the-art mitigation technology already used by Cloudflare’s enterprise customers--at no cost. Project Galileo equips politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work.
Additionally, in 2016, we announced our partnership with Path Forward, a nonprofit organization that works with companies to create 18-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. With the lofty goal of shaping the future of the Internet, we’re focused on recruiting the best and the brightest, no matter what.
Cloudflare is a security company. A successful background check is required for employment.
Cloudflare hires the best people based on an evaluation of their abilities and effectiveness. We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law.