At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 1.5 trillion pageviews each month across 5 million Internet properties. More than 10 percent of all global Internet requests flow through Cloudflare’s network. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. Every day, about 12,000 new customers sign up. We’re working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges. Come join us.
About the Department
At Cloudflare we have the opp to build products that improve the way that the Internet works. That’s at the heart of what we do as a company. If it’s a game changing product or a feature, everything we build impacts the performance, security, and reliability of the Internet for our 5.5 Million customers. All of this takes place in a fast-paced environment. We push code twice a day. The scale of what we do stretches our product team: from product designers, to managers, to product strategy, this team is doing consumer-like iteration at a B2B company.
We are looking for a Product Manager to join our team. As a Product Manager, you will ensure that Cloudflare continues to build world class products. You will work closely with our engineering team, as well as our customer support, sales and marketing team. This role will span all lifecycles of a product from idea to execution, and you will continuously improve systems, processes and production.
In this role you will be responsible for managing multiple product features across the platform including: gathering and prioritizing product and customer requirements, helping to define the product vision, working closely with engineering, sales, marketing and support to build and release the product and ensuring revenue and customer satisfaction goals are met.
You will develop use cases documenting specific real-world product application and extrapolate detailed product requirements for the scenarios. You will run beta and pilot programs with early-stage products and major features. You will collect and measure key product metrics to inform success and failure of each release and plan iterations accordingly. You will work closely with the engineering team to deliver the product in a timely manner. In short, this role is the core of building great products.
In our London office, we have Product Management roles available that focus on specific areas, including security (how to protect our customers' applications) and content optimisation (how to use new protocols and client technologies on behalf of customers).
BS/MS in Computer Science, design or related technical field
5 years or more of experience working in SaaS or software product management
Track record of leading successful software product launches from scratch and/or delivered multiple major software product releases
Strong focus on usability and customers; experience driving user-centered design projects
Excellent verbal and written skills
Proven ability to influence cross-functional team
A/B and multivariate testing to validate early which ideas will perform best
Good programming knowledge
Basic understanding of databases
Experience with API creation and documentation
Website owner/operator, especially if already using Cloudflare
What Makes Us Special
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. In 2014, we launched Project Galileo, an initiative through which we partner with global NGOs to identify websites at risk of attack and provide the same state-of-the-art mitigation technology already used by Cloudflare’s enterprise customers--at no cost. Project Galileo equips politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work.
Additionally, in 2016, we announced our partnership with Path Forward, a nonprofit organization that works with companies to create 18-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. With the lofty goal of shaping the future of the Internet, we’re focused on recruiting the best and the brightest, no matter what.
Cloudflare is a security company. A successful background check is required for employment.
Cloudflare hires the best people based on an evaluation of their abilities and effectiveness. We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law.