About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

What you'll do

Our Field Operations team creates a competitive advantage for Cloudflare through data-driven decision-making, deep subject matter expertise, and cross-functional collaboration. We partner with several Go To Market teams, including Business Development, Customer Success, Expansion Account Management, Sales Engineering, Solution Specialists.

We are looking for a seasoned program manager to lead our Field Operations Program Management function, including building an analyst program. In this role you will be responsible for: 

  • Prioritizing and driving all programs supported by our team
  • Building an analyst team to execute these programs.

This means you need to have two critical skills:

  • Ability to see the big picture to prioritize programs across multiple teams
  • Maniacal obsession with organization
  • Passion for building career development programs


  • Understand key company and Go To Market team objectives. Use this understanding to prioritize the many programs being run by the teams we support.
  • In some cases you will be responsible for the execution of key programs. You will need to build strong relationships with our GTM leaders and drive those programs to completion.
  • In other cases you will be responsible for delegating this work and providing coaching to our analyst team to ensure the program is seen through to completion.
  • In order to do this effectively, you will build an analyst program that attracts high potential team members. You will hire, inspire, and coach this team to the next phase of their career at Cloudflare.

Who you are

  • Minimum of 10+ years of strategy and operations and/or management consulting experience.
  • Minimum of 5+ years of management and coaching experience
  • Experience driving long term cross-functional projects and thriving as the “glue person”. This means you are exceptional at understanding complex problems and designing solutions.
  • Just as importantly, you are able to mobilize a cross-functional team to execute the solution.
  • You are highly motivated to make Cloudflare and your team successful.
  • Strong analytical skills, ideally including proficiency in Tableau, Gainsight, and Salesforce.
  • Demonstrative executive presence and ability to influence at all levels of the organization.
  • Excellent verbal and written communication skills.
  • Customer facing experience is a plus and so is leading strategy and operations in a saas or born-in-the-cloud company!

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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