At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
About the team
We’re a group of people that love to learn, collaborate and solve large-scale problems. We’re looking for a capable, curious, and talented Communications Designer to join our team. Cloudflare Design is an exciting, fast-paced, and supportive place to work and grow. Your work will impact and directly influence the people who design and build the user experiences of our products, which are used by millions of people daily.
You’ll work closely with the Head of Product Design, Design Managers, Design Operations, and Research to improve and scale how we design user experiences and collaborate with cross-functional partners. Your operational expertise will help to build a creative, intentional environment to empower product designers to do their highest and best work. If you’re a logical, people-oriented creative Design Manager who’s excited to help tackle meaningful and complex problems with real-world impact, come help us make the Internet better! We’d love to hear from you.
About the role
We’re looking for a talented designer to join us on the Design team at Cloudflare. The Creative Solutions and Illustration team works to explore, understand, and define the user experience of Cloudflare’s product offerings. You will help us improve our visual vocabulary and help us communicate concepts clearly to a wide audience.
Your work will inform the way we tell the story of the technology that powers the Internet. From the fundamentals of cryptography to cutting-edge security developments, our team works hand in hand with product and engineering experts. You’ll create, maintain, and update coherent, technical visual systems, diagrams, illustrations, UI, and custom visualizations.
We work closely with our design team peers as well as product managers, developers, customer support, and solutions engineers. In addition to your craft skills as a designer, you’ll use research, empathy, and creativity to consistently make precise, effective content to help visually simplify the complexities of the Internet.
Collaboration is key. We work with folks from all over the company to help them tell their stories, communicate about their projects, and publish to the blog. We talk to technical contributors to translate ideas and technical concepts into clear and persuasive visuals. You will work to translate a broad array of technical concepts into visual medium through close cooperation with stakeholders and editors.
We’re on the ground for almost every launch and public initiative, so we work to quickly and accurately introduce concepts to a broad audience. You’ll exercise your ability to distill complex concepts and visually convey meaning. To help users understand systems through thoughtful visualizations and simple, performant styles.
What you’ll do
- Create diagrams, illustrations, infographics, walkthroughs, tutorials, empty states, and dashboards within existing style guidelines.
- Read and illustrate product announcements, technical deep dives, program initiatives, and all sorts of blog posts.
- Collaborate with authors and technical writers to make accessible content full of tangible examples.
- Generate engaging visuals for a global audience.
- Work closely with other members of the technical content team to ensure consistent tone and style across platforms by reviewing work and refining a common visual language.
- Help define and evolve Cloudflare's visual vocabulary.
- Passionate about technology.
- Technical knowledge or background in computer science or Internet technology.
- Portfolio demonstrating ability to support specialized content with thoughtful, striking visuals.
- 3 or more years of relevant professional experience.
- Ability to manage competing priorities in an agile, fast-paced, work environment.
- Curiosity and a love of learning.
- Ability to abstract intricate, complex systems into simplified, consumable visuals.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
188.8.131.52: We released 184.108.40.206 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at firstname.lastname@example.org or via mail at 101 Townsend St. San Francisco, CA 94107.