Senior Technical Curriculum Developer, Learning and Development (1299)

About CloudBees

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook.

What You’ll Do

  • Develop, deliver, and maintain self-paced and instructor-led training curriculum for employee development and mobility for technical roles within CloudBees
  • Build learning paths based on the skills and proficiency taxonomy for each team
  • Develop and maintain working relationships with subject matter experts
  • Collaborate with operations engineers to develop and test training lab environments
  • Perform structural and copy editing on existing content to match curriculum standards, corporate style guidelines, and success criteria
  • Validate lab instructions as part of the curriculum development process
  • Create engaging, easy-to-follow presentations for instructor-led training sessions
  • Scope projects and estimate time requirements to meet deadlines and set expectations
  • Work on multiple projects at a time while tracking progress and deadlines as well as coordinating with subject matter experts
  • Deliver instructor-led training both virtually and in-person
  • Troubleshoot lab exercises during instructor-led training engagements

What the Job Requires

  • Excellent written and spoken English language skills
  • Excellent problem solving, organization, and communication skills
  • 4+ years of curriculum development and technical instructor experience
  • 2+ years of instructional design experience
  • 2+ years of enterprise-level curriculum development and technical instructor experience is a plus
  • Proficiency in creating self-paced training videos and written course materials
  • Proficiency with at least one Learning Management System
  • High proficiency in working with subject matter experts to clarify and organize complex technical content
  • Ability to understand and explain highly technical enterprise-level curriculum
  • Willingness to learn about cloud hosting (AWS, Azure, Google Cloud, etc.) and virtualization technologies (Docker, Kubernetes, etc.)
  • Willingness to learn source code management, specifically Git
  • Willingness to learn bug tracking systems, specifically Jira
  • Willingness to learn markup syntax such as AsciiDoc, Markdown, or reStructuredText
  • Experience creating interactive adult learning is a plus
  • Experience with Jenkins is a plus
  • Experience with continuous integration/delivery/deployment technologies and processes is a plus

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

 

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