Overview:

CloudBees is looking for a PreSales Engineer to join the CloudBees Americas sales organization. This role is key for our sales organization. The position involves working side-by-side with the sales team, uncovering and developing opportunities by articulating the technical options for potential customers. While this role requires technology depth and awareness, this is a sales-driven position.  The role carries a quota and directly impacts the revenue of the company. The ideal candidate will have been involved in the continuous integration, continuous delivery and DevOps space with strong interpersonal skills. Prior technical sales positions and experience would be helpful. 

This is an amazing opportunity for a sales engineer to become an expert in what’s soon to become the future of software development, and to work closely with recognized experts in the continuous integration, continuous delivery and DevOps markets. 

Responsibilities:

  • Become an expert on all things related to Jenkins, continuous integration, continuous delivery and DevOps

  •  Serve as a liaison between sales, support, engineering and the customer/prospect

  •  Field more advanced user questions to sales for possible upsell to annual/global deals

  • Understand the company’s products, competitors, value proposition and positioning

  • Assist the sales team on calls and e-mail exchanges with prospects

  • Maintain and develop FAQ fed by information from customers, prospects and the sales team

  • When recurring questions are identified, writing technical content to increase the Knowledge Base and creating videos/webcasts and other content

  • Work with the product team to identify product priorities discovered in field engagements

  • Attend trade shows, when appropriate

  • Deliver regular demos of the product (Google Hangout, webcast, etc.)

Qualifications:

  • Bachelor’s degree in related field

  • Hands-on experience with continuous integration and its real-world role in delivering software

  • Familiarity with Jenkins or other CI products/services

  • Understanding of agile development processes and how organizations adopt and implement those processes

  • Familiarity with DevOps and toolchain associated with it, such as Jenkins, Chef, Puppet and other deployment automation technologies

  • At least four years of software development background (Java preferred)

  • Direct experience with application servers and development frameworks

  • Familiarity with continuous integration (e.g., Jenkins), source code control systems (e.g., Git, SVN), build automation tools (Ant, Maven, Gradle, etc.)

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