ML Engineer
What Makes Us Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started.
As a ML Engineer, you will build and implement end-to-end features and functionality that allow our lodging customers to guide their pricing strategy. Some of these features will make use of simple heuristic data while others may involve some algorithmic or machine learning components. You will work closely with our product and engineering teams to identify areas of improvement and develop solutions to drive revenue growth for the hotels our customers operate. You will be responsible for the end-to-end development of our revenue management application.
Location: South Kensington, London
What You Will Do:
- Build and implement end-to-end features and functionality that allow our lodging customers to optimize their revenue, through making informed pricing decisions. Some of these features will make us of simple heuristic data while others may involve algorithmic or machine learning components
- Where needed, develop and implement machine learning models to optimize revenue generating opportunities for our customers
- Collaborate with cross-functional teams to identify areas for product improvement
- If needed, figure out ways to structure data to make it easy to analyze and apply learning algorithms
- Build and maintain data pipelines to extract and transform data from various sources
- Analyze data sets to identify trends and patterns that inform product development and marketing strategies
- Design and conduct experiments to test the effectiveness of new features and improvements
- Communicate findings and insights to stakeholders across the organization, including product, engineering, and customer success teams
You’ll Succeed With:
- Bachelor's degree or higher in a quantitative field such as Computer Science, Statistics, Mathematics, or Data Science
- 3+ years of experience in a data engineering role, preferably in the hospitality industry
- Expertise deploying machine learning models on the Cloud at scale, e.g. using MLFlow
- Expert level knowledge of SQL and experience working with large datasets
- Expertise with AWS or other cloud computing platform
- Experience implementing machine learning models using Python, including familiarity with popular data science frameworks such as Pandas, Scikit-Learn
- Strong problem-solving skills and ability to think creatively about complex business problems
- Strong application development skills
- Excellent communication skills and ability to collaborate effectively with cross-functional teams
What to Expert - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
- Best All-In-One Hotel Management System | HotelTechAwards (2025)
- Overall 10 Best Places to Work | HotelTechAwards (2025)
- Most Loved Workplace® Certified (2024)
- Top 10 People’s Choice(2024)
- Deloitte Technology Fast 500 (2024)
Discover our Benefits:
- Remote First
- PTO in accordance with local labor requirements
- 2 corporate apartment accommodations for employee use for free (San Diego & São Paulo)
- Full Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
- Therapy + coaching sessions (limited per year)
- Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culutre of Inclusion
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
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