Sales Operations Analyst

About the Role:

The Sales Ops Analyst position is designed for recent graduates and candidates who are early in their career that are interested in sales operations and enablement. Sales Ops Analysts at Clipboard Health move quickly with high ownership and good judgment from Day 1. Previous Sales Ops Analysts have developed automated email systems, built tools to help the sales team negotiate pricing more effectively, and organized nationwide events connecting healthcare facilities with healthcare professionals. On their own = they were given a problem → they wrote an excellent plan that solved the problem → they executed it with full ownership. 

Our Sales Ops Analysts are generalists who work closely with our executive team. Instead of coming in with a toolkit and looking for problems it can solve (which often leads to incremental problem solving), they focus on the biggest problems and quickly devise new ways to solve them from first principles. Doing this from day 1 requires that they are boundlessly curious and jump right into understanding our business, our users, and our product. We think their curiosity and the ability to dive deep ultimately equip them to be excellent contributors and effective leaders.

Ownership is not given to Sales Ops Analysts once we think they are able to lead projects. Analysts are expected to lead important projects from the get-go. Their plans and the quality of their execution are met with the same level of scrutiny as that of a Sales Operations Manager’s. We think that doing the work and getting feedback is one of the fastest (perhaps the fastest) ways to learn and grow, but it’s not the best path for everyone. We encourage you to think deeply about if that’s something you want!

In your first 30 days you’ll:

• Talk to the sales team, understand their problems, and surface issues we weren’t devoting enough attention to
• Ramp up on the business, the product, and how we work
• Design an experiment to solve an operational problem in the sales organization 
• Write weekly write-ups and other documentation to keep others abreast of your work

In your first 90 days you’ll:

• Own an important problem on your own
• Write a plan (you may have to write several drafts) that proposes a solution to the problem
• Broadcast the plan to relevant stakeholders, get their feedback, and adjust it
• Execute on the plan and report findings to the executive team

You can’t be successful here if you:

• Don’t enjoy writing. We write a lot, and we hold our writing to a high standard. If you aren’t comfortable being scrutinized on not only the content but the clarity of your writing week over week, our culture won’t be a good fit for you.
• Want to know what to do. In your role as a Sales Ops Analyst, you’ll regularly be given tasks that are seemingly ambiguous. You will have to use your judgment to bring clarity to it. You may even propose that the task isn’t something we should focus on today. That’s okay too.
• Don’t like working with data or math. As a marketplace company, we have a highly quantitative culture. Our language is steeped in numbers.
• Don’t enjoy talking to customers. We talk to our customers day in and day out. Our customer conversations are an integral part of how we make decisions.
• Don’t want an intellectual challenge. The problems we face are novel and challenging, and we expect people to solve them quickly. If you aren’t looking for an intellectual challenge in your role, this won’t be a good fit.

Basic Qualifications:

• Based in North America
• Bachelor's Degree
• Willingness to try / lack of fear

Benefits:

• Competitive compensation
• Unlimited vacation
• 100% remote with quarterly offsites