ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

ClickUp is looking for a motivated Data Analyst with expertise in problem solving and data visualization to join our high-performing Data team in the Growth organization. We are building a world class Growth organization at ClickUp with the goal to make a significant impact on the company's already rapid global growth.

About the Team & Role

The Data team at ClickUp is made up of data analysts, engineers, and scientists that are strategic business partners inside of the larger Growth organization. You will collaborate with the data team members to answer complex business problems.

As a Senior Data Analyst for the Growth Organization, you will be responsible for developing and maintaining key performance indicator (KPI) dashboards, conducting deep-dive analyses on critical business metrics, and providing actionable insights to leadership. Your expertise in data analysis, combined with a strong understanding of business operations, will empower us to optimize spending, improve sales performance, and achieve our revenue targets.

This position offers a unique opportunity to directly impact the company's strategic direction and work closely with cross-functional teams.

Domain Knowledge:

B2B SaaS: A strong understanding of the B2B SaaS business model, including customer lifecycle, subscription revenue, and key metrics. Familiarity with self-service motions and related data analysis.
Financial Metrics: Deep understanding of financial metrics relevant to SaaS businesses, such as ARR, Churn Rate, Customer Lifetime Value (LTV), Customer Acquisition Cost (CAC), and unit economics.
Growth Metrics: Expertise in analyzing growth metrics, including lead generation, conversion rates, sales pipeline management, and marketing campaign effectiveness. Ability to identify drivers of growth and provide data-driven recommendations for improvement.

Key Responsibilities:

KPI Reporting & Dashboard Development: Design, develop, and maintain interactive dashboards and reports to track key performance indicators related to spend ROI, Net Dollar Retention (NDR), Gross Dollar Retention (GDR), and other critical business metrics.
Deep Dive Analysis: Conduct in-depth analyses to identify trends, patterns, and root causes of performance fluctuations in key areas like spend effectiveness, customer churn, and sales productivity. This includes exploring data from various sources and using statistical methods to provide actionable insights.
Data-Driven Recommendations: Translate complex data analysis into clear, concise, and actionable recommendations for leadership and other stakeholders. Present findings in a compelling manner through presentations and reports.
Collaboration & Communication: Partner closely with cross-functional teams, including Sales, Marketing, Finance, and Operations, to understand their data needs and provide analytical support. Communicate effectively with both technical and non-technical audiences.
Data Quality & Integrity: Ensure data accuracy and integrity by implementing data quality checks and validation processes. Identify and resolve data discrepancies.
Process Improvement: Identify opportunities to automate and improve existing reporting and analysis processes. Contribute to the development of data infrastructure and tools.

Requirements

Bachelor’s (or Master’s) degree in a technical field such as Business Analytics, Engineering, Finance, Economics, Computer Science, Statistics, or equivalent experience.
5+ years of experience as a Data Analyst (or similar profession).
Exceptional experience in SQL.
Excellent communication skills, with the ability to present insights to both technical and non-technical audiences.

Desirable

Proficiency in Tableau or other BI tools.
Project management skills.
Basic understanding of Python.
Basic understanding of DBT and Git.

#LI-Remote

#LI-SM2

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

Equity
401k
Health, Dental, and Vision insurance
Spending accounts
Life & Disability
Paid parental leave
Flexible paid time off
Sabbatical program
Enhanced employee assistance program
Employee wellness stipend
Professional development stipend

USA Salary Range (OTE)

$125,000—$162,500 USD

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

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