ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. Our dedication to enhancing productivity has earned us recognition on prestigious lists including the Forbes Cloud 100, Fast Company's Most Innovative Companies, Inc. Power Partners and #1 on two of G2's Best Software Products Lists for 2023 - #1 Project Management Product and #1 Collaboration and Productivity Product.  With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. 🦄

We are looking for driven and innovative software engineers with strong site reliability engineering (SRE) discipline or interest in this area to help us make ClickUp the "one app to rule them all". As an SRE at ClickUp, your primary roles will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you!
 
What you'll do:
  • Work on database reliability and performance aspects for ClickUp from within Platform Engineering
  • Participate in OnCall support rotation
  • Implement best practices for our PostgreSQL database cluster and its components
  • Work on observability of relevant database metrics and make sure we reach our database objectives
  • Provide database expertise to engineering teams (review of database migrations, queries and performance optimizations)
  • Work on automation of database infrastructure and help engineering succeed by providing self-service tools
  • Plan the growth and manage the capacity of ClickUp's database infrastructure
  • Design, build and maintain core database infrastructure pieces that allow ClickUp to scale
  • Support and debug database production issues across services and levels of the stack
  • Make monitoring and alerting alert on symptoms and SLOs, and not on outages
  • Document every action so your learnings turn into repeatable actions, then into automation
  • Perform and run blameless RCA's on incidents and outages, relentlessly looking for answers that will prevent the incident from ever happening again.
  • Help engineering succeed by providing self-service tools
  • Work with peer DBAs/DBREs to roll out changes to our production environment
  • Help mitigate database-related production incidents
  • Provide database expertise to engineering teams (for eg. through reviews of db migrations, query and performance optimizations)
  • Design, build and maintain core database pieces for massive scaling
  • Support and debug database production issues across services and levels of the stack.
 
What we’re looking for:
  • 5 years of experience running PostgreSQL in large production environments.
  • 2 years of experience with infrastructure automation and configuration management (Chef, Ansible, Puppet, Terraform…).
  • Managed a DB at least 100GB in size on a high OLTP throughput database environment 
  • 2 years of experience with any programming language or advanced scripting - Python, bash
  • Knowledge of Linux and/or the Unix Shell
  • Have solid knowledge of SQL and PL/pgSQL
  • Have solid knowledge of the internals of PostgreSQL.
  • Have experience working in a distributed production environment.
  • Share ClickUp’s core values and work in accordance with those values.
  • Have excellent written and verbal English communication skills.
  • Great collaborations skills and can communicate asynchronously.
  • Being Proactive - You see something broken, you can't help but fix it!
  • Urge for delivering quickly and iterating fast.
  • Have a passion for stable and secure systems management practices.
  • Cloud technology experience with AWS, Azure, GCP  
  • Some data modeling and design skills 
  • Show ownership of Relational Database/PostgreSQL ecosystem
  • Bonus if you know non-relational database technologies - DynamoDB, Redis, etc.

 

#LI-RS1
#LI-REMOTE

Salary and Benefits

At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location,  interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.

This position is eligible for the following benefits and perks:

  • Equity
  • 401k
  • Health, Dental, and Vision insurance
  • Spending accounts
  • Life & Disability
  • Paid parental leave
  • Flexible paid time off
  • Sabbatical program
  • Enhanced employee assistance program
  • Employee wellness stipend
  • Professional development stipend
USA Salary Range (OTE)
$160,000—$205,000 USD

 

Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

ClickUp collects and processes personal data in accordance with applicable data protection laws.

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

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