Who We Are:

Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn. 

About the Role:

Click is looking for a Senior Content Designer to develop the voice, content strategy, and content for Click’s patient-facing digital therapeutic applications. This role sits at the intersection of content design, instructional design, and behavioral design. You’ll work collaboratively with product designers, researchers, and clinical scientists to understand the needs of patients and the therapeutic goals of the treatment to create engaging experiences for our patients. You will validate content designs through iterative research with patients and incorporate feedback to improve comprehension, support learning and enhance engagement. The ideal candidate will be comfortable transforming medical and psychotherapeutic materials into clear, helpful, easily understood content. 

This position can be based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities or at our industrious office in Raleigh, NC. We have a hybrid working model that consists of at least 3 days in office each week.

Responsibilities:

  • You will create content to support the delivery of the patient experience throughout the entire product lifecycle, and collaborate closely with other designers, researchers, scientists, engineers, and product managers to determine the best way to communicate psychotherapeutic content.
  • You will apply instructional design theories, practice, and methods to create engaging learning activities and compelling content that supports patient understanding and learning and drives behavior change.
  • You will conceptualize, create, and deliver content across a variety of mediums including screen copy, text messages, push notifications, and therapeutic lessons in text, audio, and video format.
  • You are able to synthesize existing science background and product requirements to understand the scope of intended functionality and transform these clinical requirements and therapeutic concepts into engaging and informative patient-facing content.
  • You will participate in research to understand patient needs, identify opportunities and validate both low and high-fidelity content prototypes. 
  • You will define content tone and voice that will resonate with patients.
  • You will act as a patient advocate on cross-functional teams, ensuring that we create exceptional experiences that deliver on our promise to “place patients and their loved ones at the center of what you do.
  • You are able to manage content review across multiple stakeholders to ensure alignment with clinical science requirements and adherence to regulatory, quality, and legal standards.
  • You collaborate with and mentor other designers by sharing your work and providing feedback.
  • You may manage the work of external agencies and freelancers, as required.
  • You stay up to date on industry trends, best practices, and the approaches to educational, medical, and health content delivery.

Qualifications:

  • 4+ years content writing experience in the healthcare space for a consumer audience.
  • 4+ years content writing /UX writing experience for mobile applications.
  • Experience with instructional design and creating curriculum-based educational content.
  • Experience working in a collaborative product design team with product designers, researchers, and product managers.
  • Experience in creating voice and tone guidelines.  
  • Experience attending and assisting in research and usability testing.
  • Experience in advocating for user-centered design.
  • Proven ability to manage multiple deliverables at once to meet tight deadlines.
  • The ability to translate healthcare, scientific, and technology material into readable and engaging content that addresses patient and therapeutic goals.
  • Strong digital writing portfolio.
  • Narrative design and the ability to craft cohesive and engaging content experiences through character development, world-building, and pacing is a plus.
  • Experience with mixed media production is a plus.

Compensation:

The base salary range for this position is between: $132,000 - $140,000. The final base salary will be dependent upon skills, experience and location. In addition to the base salary, Click Therapeutics offers an annual performance-based cash bonus and a generous equity package.

Benefits:

The role includes great benefits and is an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space. 

Competitive Salary with Annual Review | Cash Bonus | Stock Options | 5% 401(k) matching | Medical | Dental | Vision | Life Insurance | Voluntary Benefits | Unlimited PTO | Uber One | Nectar Rewards | One Medical | Fertility Support | Fitness Reimbursement | Bike Membership | Professional Development Stipend | Lunch Stipends | Parent Benefits | LinkedIn Learning | Gemini Enterprise Stack | Industrious Workspaces | Commuter Subsidies | Flexible Work Arrangement | Choice of Mac or Windows | Sponsored Company Events | Office Snacks and Beverages | Much More…

Equal Employment Opportunity:

Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics.

Recruitment Phishing Scams:

Fake job advertisements and offers are increasingly appearing on the internet. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond and report it to the Federal Trade Commission and the FBI at https://www.ic3.gov/Home/ComplaintChoice.You can also contact our team at recruitment@clicktherapeutics.com to report details of your experience.

Please be mindful of the following:

  • Click Therapeutics will only reach out to you through an “@clicktherapeutics.com” email address.
  • Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver’s License Number) via a messaging application (like that used on the LinkedIn platform or Microsoft Teams).
  • Click Therapeutics will conduct interviews face-to-face over Zoom.
  • All job postings will be listed on the Click Therapeutics official career page. If someone contacts you about a job or position that is not listed on the official career page, please contact the Click Therapeutics recruitment team at the contact information below.

If you have any questions regarding the validity of a recruitment inquiry or an interview, please contact the Click’s recruitment team at recruitment@clicktherapeutics.com to confirm before proceeding.

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