Clearwater Analytics® is a global SaaS solution for automated investment data aggregation, reconciliation, accounting, and reporting. Clearwater helps thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Every day, investment professionals worldwide trust Clearwater to deliver timely, validated investment data and in-depth reporting.
Clearwater aggregates, reconciles, and reports on more than $3.5 trillion in assets across many Fortune 500 clients.
The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. As Programme Manager, you will lead on large simultaneous EMEA client implementations with minimal oversight, consistently delivering on time and with quality. You will be an integral part of a collaborative division spanning analysts, team leads and subject matter experts.
Identify and finalise project/implementation scope.
Develop detailed implementation plans including internal, client and third-party resourcing.
Manage and coordinate with internal, client and third-party resources to ensure a successful, on time and with quality implementation per plan
Generate weekly status reports and hold weekly status meetings with client and project team.
Schedule and lead steering committee meetings with C-level client decision makers and Clearwater senior management.
Manage and report on budget for implementation
Seek out, recommend, and implement continuous service improvements
Serve as a trusted relationship manager responsible for ensuring timely, accurate, and thorough responses to all client inquiries and a successful transition to the steady-state servicing team.
Be the bridge between various business stakeholders including Client Servicing team, Sales team, and Development team
Ability to run multiple simultaneous implementations with minimal oversight
8+ years’ experience as Programme Manager on large/complex/multi-location implementations
Project management in an agile environment
Track record of delivering projects on time and on budget for external clients