Partner Strategy Manager

Who We're Looking For - Partner Strategy Manager

As a Partner Strategy Manager at Clearlink, you’ll win the hearts and wallets of your accounts to guide our internal teams to deliver high-quality lead traffic and create new, exciting products to sell your partners. Key aspects of the role include closely analyzing click lead performance data to exceed advertiser KPIs, creating effective strategic plans that build trust with advertisers, proactively identifying improvements and lead cross-functional teams to execute, foster internal and external relationships to drive revenue growth, and identify and pursue net new growth opportunities. You will inherit an established book of business consisting of small to medium moving companies, security companies, and other advertisers that you will be responsible for protecting and, most importantly, growing. 

The Impact You Will Make:

• Act as the lead point of contact and own all communication with your book of business; maintain and cultivate value-driven, collaborative client partnerships to deliver mutually beneficial outcomes while meeting or exceeding client expectations; understand client objectives and KPIs; ensure successful campaign delivery and execution.
• Consistently grow client revenue and delivery volume of high-performing accounts month-over-month; develop and implement strategies to strengthen overall campaign performance.
• Accurately manage all aspects of assigned accounts, including reporting, forecasting and pacing, internal collaboration, and strategy.
• Conduct deep marketing performance analysis to support account growth; identify, investigate, and resolve deviations in performance metrics (conversion rates, cost per order, acquisition, revenue per click, etc.).
• Own successful campaign delivery and execution; monitor daily to ensure campaigns are tracking as expected; ensure acceptable traffic volume and content compliance.
• Know when to act and make changes to influence performance KPI’s, when and how to communicate changes internally and externally, and be the trusted advisor and expert on your book of business both internally and externally.
• Support client onboarding through the execution of legal, setup of performance tracking, identifying target KPI’s, management of partner assets, and internal organization.
• Conduct sales/pitch presentations with existing clients; prepare key data points, findings, and relevant research.
• Work to fine-tune pitch strategies to motivate advertisers to progress
• Achieve revenue targets by using consultative selling based on historical statistics and mutual goals to grow client partnerships and increase product line usage.
• Perform Salesforce and HasOffers data entry and maintenance to ensure accurate reporting and record-keeping
• Troubleshoot tracking issues and escalate discrepancies as they arise to enable fast action for internal stakeholders
• Compile reporting from multiple data sources to aggregate clear and actionable performance monitoring for partners
• Facilitate timely and accurate accounting and billing; monitor monthly budgets and revenue amounts; verify invoice delivery; manage accounts receivable to ensure payments are received on-time
• Reconcile and analyze client-side reporting data; identify and resolve discrepancies

What You Bring:

• 2-3 years of digital marketing experience, preferably in account management or direct marketing at an agency
• Industry experience working with home service providers (internet service providers, home security, moving, B2B, wireless)
• Self-motivated to work independently, effectively manage time and priorities, and meet deadlines all while maintaining a positive attitude and professional demeanor
• CRM proficiency, preferably Salesforce
• Experience with G-Suite and HasOffers/Tune or similar media platform
• Demonstrate resourcefulness, easily leverage internal resources and training materials to optimize or adjust and adapt when a process is not available
• Excellent written and verbal communication skills; able to clearly articulate opinions and needs to all levels of the organization in a manner that drives the business forward; adjusts communication style to maximize effectiveness
• Strong time management skills; can manage multiple tasks simultaneously; is adept at managing competing priorities
• Highly accountable; takes pride in performance and strives to contribute to the company’s success
• Encourages others to have a positive attitude and helps create a positive working environment; acts as a role model
• Gives and accepts feedback and guidance with a positive attitude and adjusts accordingly to meet the needs of the team and company
• Establishes trust and builds collaborative relationships with internal and external partners

Perks That Set Us Apart

• 🩺Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
• 👶🏻Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• ✈️Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🏠Hybrid Work Options: Embrace the flexibility and collaboration of hybrid working. This position will be expected to work in the office 4 days and remotely 1 day a week.
• 🌎World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• 🛟Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
• 🤝Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.

At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.

Interviewing at Clearlink

We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink. 

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.

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