The Regional People Director will report into the VP, Field HR and will support CLEAR’s field operations within an assigned division. You are the primary People Team leader for a division and will partner broadly across the organization to ensure cohesive and functional people practices and strategies for optimal support of operational teams. The responsibilities of this position include employee relations, disciplinary counseling guidance, wage and hour and legal compliance, salary administration, and the professional development of People Partner(s).

What you'll do:

  • Support the creation and execution of CLEAR’s core values and People initiatives. Implementing strategies to support the field team member lifecycle at CLEAR including but not limited to:
    • Work closely with Regional Operations Leadership to support, coach, and develop CLEAR teams on People policies and procedures. 
    • Partner with Operations Leadership to develop and administer policies and programs that allow team members to maximize their contributions to the station KPIs
    • Act as a consultant to Operations Leadership with Team Member progressive discipline process and provide support on corrective action and investigations to ensure proper procedures and documentation are followed
    • Partner with legal to review and approve terminations and assess risk associated with investigations; exercise care that reasons are well documented per company policy and are not arbitrary or discriminatory
    • Compliance oversight at all assigned locations regarding employment practices including recruiting and selection process, worker’s compensation, I-9 reporting, Team Member record keeping, EEOC compliance & reporting
    • Analyze location turnover and partner with Operations Leadership on retention programs
    • Coach and partner with Operations Leadership to effectively execute activities to foster and increase employee engagement and feedback
    • Conduct exit and stay interviews with Managers; share feedback and trends with Operations Leadership
    • Support open enrollment, life events and ongoing benefits questions as needed
  • Create and execute all field recruiting strategies to support the strategic hiring needs of all CLEAR locations including but not limited to:
    • Consult with Operations Leadership on recruiting, internal mobility, succession planning, building teams, identifying talent gaps and making plans for future growth
    • Develop Manager skills in recruiting by providing tools, training and direction to support proactive recruiting
  • Provide insights on business trends, barriers and opportunities that may impact the business

What you're great at:

  • Bachelor's degree in Human Resources or related field or equivalent training and experience
  • 5+ years of experience in Human Resources. Generalist and/or HRBP experience in the hospitality or retail industry is preferred
  • Proficiency, knowledge, and experience in all HR processes: selection & employment (sourcing strategies, interviewing skills, Employment laws, college recruiting, on-boarding), employee relations, compensation, benefits administration, workers compensation, and talent management
  • Working knowledge of federal and state laws and regulations
  • Broad knowledge and experience in California employment law, compensation, organizational planning, organization development, team relations and safety. 
  • Strong planning and project management skills and ability to apply these skills in effective working partnerships across organizational lines
  • Experience in coaching and providing training for business partners and managers
  • Excellent interpersonal skills, including leadership, influencing, and relationship-building across functions
  • Experience with HR systems (ATS, HRIS, Performance Management)
  • Excellent oral/written communication skills, including group facilitation and presentation skills
  • Location based in Los Angeles, Seattle, San Francisco, Denver, Las Vegas or Phoenix; ability to travel as needed

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $120,000 - $145,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 19+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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