Classy helps nonprofit organizations increase their impact by creating outstanding giving experiences. Our best-in-class suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we are a global leader in modern giving across B2C and B2B, crafting new opportunities to reach more people and organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.

About the role:

Classy is looking for a Sales Coordinator (Deal Desk) to join our team. We are looking for someone who effectively works with various departments, is diligent and a strong communicator, and provides support to drive deal velocity. You will work directly with the business operations and business systems teams to maintain the quality of new and current customer contract data.

You will be part of the Business Operations team. We take pride in being a data-driven collaborative group, working cross functionality and in close partnership with our go to market teams!

What you’ll accomplish:

  • Work cross-functionally to ensure contracts are documented properly and booked in line with Classy policies.
  • Assist with product provisioning.
  • Audit customer contract information across CRM and billing platforms (Salesforce, Zuora, Classy Manager).
  • Conduct order reviews and validate opportunity booking values. Assure quality of all completed orders by resolving any issues or discrepancies.
  • Support the customer facing teams with quote creation, approvals, and churn processing.
  • Evaluate current processes and offer recommendations for areas of improvement.
  • Participate in special Ops projects as needed.

What you bring (Required):

  • 2+ years in a SaaS environment, ideally in a Business/Operations role
  • Bachelor's degree required
  • Excellent communication skills (written and verbal)
  • Salesforce.com experience required
  • Zuora or billing system experience preferred
  • Comfortable working in a fast-paced environment, delivering accuracy while handling deadlines
  • Ability to prioritize workload and lead multiple projects and tasks

Why you’ll love it here:

  • Market competitive pay
  • Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
  • 401(k) retirement plan with company matching
  • Hybrid workplace with fully remote flexibility for many roles
  • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
  • A variety of mental and wellness programs to support employees
  • Generous paid parental leave and family planning stipend
  • Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
  • Learning & development and recognition programs
  • Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.

Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

 

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Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing every employee to feel comfortable being their true, authentic self in a space that enables productivity and meaningful work.

We believe that living our mission, to mobilize the world for good, we must celebrate diversity & belonging in how we operate every day.

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