Classy is looking for a Sr. Salesforce Admin to join our Business Operations team. This person will solve complex problems with scalable, growth-minded solutions. We’re looking for someone who is interested in optimizing our Salesforce instance with a build to last mentality; working in strong partnership with our cross functional, customer facing stakeholders. Classy supports thousands of nonprofit organizations throughout their online fundraising journey and aspires to service thousands more. This role, within this team, is critical to fulfilling our mission to mobilize and empower the world for good.

What you’ll accomplish:

  • Work with an agile Scrum team of administrators on the delivery of continuous improvement and strategic project initiatives for Classy’s internal team.
  • Responsible for configuration, design, functionality and end-user support of Salesforce platform with a focus on Service Cloud and related products.
  • Data management to improve Salesforce data quality, implementing rules, hygiene processes and automation as needed. 
  • Manage the integration of applications connected to the Salesforce ecosystem, including but not limited to Marketo, Gainsight, Salesloft, Docu-Sign, ZoomInfo, Crayon.
  • Assist in the integration of new products into the Salesforce system and create documentation to support ongoing maintenance.
  • Maintain overall Salesforce system configuration in development and production environments.
  • Supporting our Go-To-Market partners across the organization achieve our company wide growth goals while building and planning for scale. 

What you bring (required):

  • 5+ years' as an experienced Salesforce system administrator.
  • Salesforce Certifications with Advanced Administration and Platform App Builder desired.
  • Service Cloud, Omni Channel, and Live Agent experience a plus.
  • Fluency with declarative process automation including Flow, Process Builder, and Validation rules.
  • Knowledge of managing/troubleshooting Managed Packages/Integrations.
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Basic understanding of Apex, Aura Components, and/or Lightning Web Components is helpful, but not required.
  • Strong work ethic, hands-on with a customer service mentality.
  • Flexible with a demonstrated ability to embrace change.
  • Proven creativity, intellectual curiosity, and problem-solving skills; ability to prioritize work and meet deadlines in a fast-paced environment.



Our amazing perks!

  • Unlimited/flexible paid time off (PTO)
  • Generous company holiday schedule
  • Company half-day Fridays every week
  • 20 hours of paid volunteer time off/impact hours
  • Medical/Dental/Vision Insurance, available day one
  • Generous employer contribution towards Medical/Dental/Vision
  • International travel coverage
  • 401(k) plan and 3% employer match
  • Stock options for all regular full time employees
  • Parental leave benefits
  • Paid sabbatical leave for every 4 years at Classy
  • Access to virtual wellbeing apps like Headspace and Ginger
  • Variety of employee discounts (including gym membership and bar/restaurant discounts)
  • Professional development and learning stipends 
  • Work from home stipend while working remote due to COVID-19
  • Downtown office with views of Petco Park and the ocean (and dog friendly!)
  • Monthly parking pass, public transit pass or rideshare allowance when commuting to the office

About Classy
Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world's largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org or follow Classy on Twitter @Classy.

Dedication to Diversity
Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

B-Certified Corporation

Classy has recently become a Certified B-Corporation. What does this mean? This certification formalizes Classy’s commitment to be a different kind of for-profit business; one that cares about all its stakeholders and not just shareholders.

To qualify for certification, companies are evaluated by a third party (B Labs) & must meet the 80-point bar, which Classy exceeded. Learn more about Classy’s B-Certification here.

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