About the role

ClassPass is the world’s leading platform for studio and gym fitness. We are passionate about helping our members live a more active life – they currently book over two million classes a month and we are just getting started. 

We are seeking a highly motivated Business Intelligence Analyst to help build and manage the robust data models that serve as our company’s source of truth and underlie reports that drive key business insights and decisions. This role sits on the Analytics team, but will frequently collaborate with stakeholders from other teams, particularly the Partner Development, Account Management, and Pricing & Inventory organizations.

About the right team member

  • Thrives in the sweet spot between business acumen and technical data prowess. In this role you’ll need to be able to work with stakeholders to understand their reporting needs, as well as collaborate with our engineering and sales operations teams who provide technical support.
  • Loves to get in the weeds of data, and strives to develop detailed expertise on where data comes from, how it’s structured, and where sneaky edge cases might be hiding. You’ll need to be willing to “get your hands dirty” in the data, as you’ll be the one writing and updating the SQL logic for our major fact tables.
  • Has strong business instincts and judgment. Your job is ultimately to oversee a data model that can be easily used to drive business insights and strategy. The ideal candidate has an interest in our business KPI’s and understands the reporting implications of data model design. 
  • Has strong business instincts and judgment. Your job is ultimately to oversee a data model that can be easily used to drive business insights and strategy. The ideal candidate has an interest in our business KPI’s and understands the reporting implications of data model design. 
  • Has a strong command of data visualization. In addition to managing source data, you’ll also be responsible for building reports and dashboards that allow teams to digest the most critical insights.
  • Is a structured, logical thinker who is comfortable designing and executing the transformation of occasionally messy source data into robust and usable datasets.
  • Is self-driven and thrives in a fast-paced environment. We’re a high-growth company that’s constantly iterating on our supply health tactics; it’ll be your job to remain on the forefront of understanding all of these changes and what they mean for our data.

Responsibilities:

  • Work cross-functionally with our sales and account management teams to develop processes, data models, and reports to improve efficiency
  • Oversee CP’s data ecosystem in regards to our  sales, account management, and partnerships inventory data models and key definitions
  • Write, QA and maintain/update SQL logic underpinning major data tables of our analytics database, which powers all business analytics and reporting at the company
  • Architect and build efficient business data models and optimize technical performance of our database and ETL processes
  • Utilize BI tools to create and manage reports, dashboards, and data sources that are critical for deriving insights on the business
  • Develop reporting standards and best practices to ensure best in class data governance and key metric standardization across the company

Requirements

  • 1+ years experience in Business Intelligence or similar role that involves data modeling and/or SQL-based data transformation and analytics 
  • SQL skills required (experience with PostgreSQL a plus)
  • Experience developing data models and databases at a rapidly scaling business
  • Experience working with business reporting metrics 
  • Experience using BI Tools (Tableau/Excel a plus)
  • Must have an interest in business-side implications of work; need to “keep up” with what’s going on with the business, feel comfortable with collaborating with business stakeholders at all levels of seniority to understand their data needs
  • Familiarity with Salesforce or ETL pipelines a plus
  • Comfort and fluency working with command line a plus

Benefits

  • Complimentary ClassPass credit plan
  • Employer paid comprehensive health plan for Employees
  • Employer supplemented (70%) health plans for eligible dependents
  • Pre-tax savings elections, FSA, Dependent Care and Commuter plans
  • 401k planning
  • Generous paid parental leave plans for live birth and adoption after 90 days of employment
  • Annual accrual of 20 days of PTO, accrual and ability to utilize begins on day one of employment
  • 12 paid observed Holidays and 1 floating holiday 
  • Work from home flexibility and stipend 
  • Virtual events and team building activities


Who we are

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world’s leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we’re just getting started.

What we believe

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.

ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

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