About the right team member

We’re looking for a passionate and experienced Senior Product Designer to help define and execute the product design vision for our global marketplace. Your mission will be to maximize customer life, drive member engagement, motivate users to work out, and inspire them to explore new fitness and wellness routines. Your work will impact the wellbeing of customers on a global scale and help ClassPass fulfill its mission of making the world a more active place. The Senior Product Designer will work closely with User Researchers, Product Managers and Engineers to build simple user centered digital experiences.

You are a team player who rolls up their sleeves and gets their hands dirty. You gracefully solve problems under pressure while checking your ego at the door. You are known for fine-tuned aesthetics, amazing storytelling, a critical eye and an obsession with perfection.

  • You inspire others to aim for bigger, bolder and smarter
  • You advocate for great design and help others understand its value
  • You have mastery of typography and grid systems
  • Someone who is obsessively detail-oriented and a self-starter
  • You have learned by experience that no design survives user testing untouched, and you thrive in iterating from user feedback

About the role

Visual design: You have exceptional command of visual composition, typographic hierarchy, and creating scalable UI solutions. From the overarching user flow to refining small details in UI you will ensure a cohesive experience across ClassPass. You’re a designer equally invested in crafting visual and user experience design.

User experience: Through your design process you will strive to minimize the complexity of our systems into thoughtful user experiences. You’ll have experience shipping products, observing how people use them, and iterating toward improvement until solutions are elegant in usability and efficient in achieving outcomes.

Product thinking: You have an understanding of what makes products successful and how your design work impacts the larger goals of the company. You will be involved in defining product strategy, conducting research that helps the team appropriately prioritize initiatives, and will develop a sense for ClassPass technology stack in order to create impactful solutions. You’ll bring a strong track record of making sound strategic design decisions that balance the needs of the user, the business, and the brand.

Research-informed: Working with our research team, you’ll use qualitative and quantitative data to identify important product insights. You’ll seek opportunities to collect feedback to make informed choices; knowing when to develop full user studies, and when to quickly get usability confirmation internally and ship. You’ll document what you learn and share back with the organization broadly, contributing to our shared knowledge base.

Team collaboration: You will develop an understanding about the work of other disciplines that make up the whole of ClassPass in order to help facilitate the most productive and empathetic environment for the work we do together. In order to leverage the knowledge of all members of the ClassPass team, you’ll be expected to run productive brainstorms and discussions that help contribute to our collective understanding of our customers and the business. 

Communication: We have a strong design critique culture where you’ll be expected to communicate complex ideas and solutions in a way that enables progress and exceptional design output. You’ll share your work early and often, getting feedback from our collaborators, customers and partners, and are open to ideas while maintaining focus on your goal. You’ll direct and lead group conversations, presentations, and product reviews. 

Skills & Experience

  • A design portfolio that demonstrates strong problem solving, interaction and visual design skills
  • 5+ years of digital design experience
  • A degree in a related field
  • Experience shipping responsive web and native app experiences
  • Strong communication skills — you are able to clearly articulate your design decisions
  • Expert with Figma and prototyping software such as Framer and Principal 

Who we are

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world’s leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we’re just getting started.

What we believe

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.

ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

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