ClassPass - the largest all-access fitness membership with a global network of premium studios is aggressively growing its international business.

Over the past year we have launched in over 25 international markets and this pace of expansion is set to continue!

About the right team member:

Do you have an ambition to manage a localisation team that is shaping the voice and image of an international brand across 28 countries and counting? Do you want to inspire and empower others to be the best version of themselves? If you know how to do it, we encourage you to apply for this role.

ClassPass’s Localisation Project Manager will work closely with the marketing, product and wider expansion team to evangelise the importance of global thinking in every step of the development process, and to facilitate the localisation of everything ClassPass produces. You must have a deep understanding of software and content localisation and solid experience managing a team. We are looking for an enthusiastic, resourceful, and proactive team player who is effectively working across team boundaries, across different time zones and under time pressure.

You naturally build relationships with people from different cultures and are curious about things in general. You enjoy collaboration, continuously seek improvement and are motivated by getting stuff done. You can and find it exciting to manage stakeholders who have different personalities, needs and perspectives. You have a consultative leadership style and are a confident decision maker. You're comfortable in a dynamic environment, coordinating people across geographies and time zones. You'll be reporting to International Expansion Manager and working in tandem with Localisation Project Coordinator.

Responsibilities:

  • Oversee the continual localisation and internationalisation of product and mobile content in +10 different languages (new and existing)
  • Manage localisation projects from beginning to end, working closely with marketing, product teams and country managers to ensure global launch readiness and facilitate in providing a first-class experience for our international users
  • Ability to prioritise work to balance multiple projects and deadlines - you know how to deliver on time and are a skilled executer 
  • Work with internal teams to establish efficient workflows and continuously improve processes related to the planning and delivery of translations and multilingual content
  • Proven ability effectively managing not only direct reports but also cross functional teams
  • Attention to detail with emphasis on accuracy and quality
  • Implement ongoing quality assessment systems to ensure high-quality deliveries in a timely manner
  • Create, manage and maintain key glossaries for each of the markets
  • Work closely and maintain relationships with external translators and local consumer experts 
  • Given time zone differences to our international offices (SF, Montana, NYC, Singapore), an independent, yet collaborative work style is critical for this role

Requirements: 

  • Fluent in English & another language 
  • Extensive experience in localisation Project Management with experience managing a team 
  • Understanding of localisation processes, marketing and branding
  • Experience with CAT tools and TMS technology
  • You have previous experience as a translator and are also well-versed in transcreation and copywriting. You have localised and tested mobile apps and websites and adapted an array of marketing communications for different markets
  • Strong relationship management skills, you’re a natural networker and love meeting new people
  • Ability to work collaboratively and effectively with teams across geographic regions and time zones
  • Independent, self-starter attitude with the willingness to do whatever it takes to get the job done
  • Previous startup experience is a plus
  • A passion for Fitness and Wellness to properly understand and analyse the market and also to make the most out of your complimentary ClassPass!
  • Bachelor's Degree in Translation or Linguistics (or equivalent experience)
  • Right to work in the UK

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at ClassPass are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.