Join our mission to provide governments with exceptional experiences so they can do the same for their communities!
What do we do?💥
We empower governments to deliver exceptional citizen experiences.
Check out our ‘About Us’ page for a deep dive into our product and what makes us exceptional.
How will you help us make an impact? 👩💻👨💻
Reporting to the Manager, Solutions Consulting, the Solution Consultant will be a key member in building a scalable framework and team for software demonstrations that speak to our customers’ needs and values. Clariti is looking for an individual that possesses both the technical and soft skills and enjoys “translating” fluently between technical and non-technical personnel, to ensure that the requirements of the customer are clearly articulated within the demo content.
As a Solution Consultant you will craft focused sales demonstrations for a large range of State and Local Government agencies. You will work alongside a team of product managers, product engineers, and sales professionals to provide unforgettable first impressions of Clariti Solutions to our customers.
As a Solutions Consultant at Clariti, you’ll get to:
Customer Demonstrations:
- Prepare, lead, and deliver strategic technical product demonstrations for sales meetings outlining the proposed software functional capabilities, competitive advantages, and business benefits that are relevant to customer’s business requirements.
- Conduct the product demonstrations and sales support at vendor-sponsored events, trade shows, and user group meetings.
- Proactively communicate and collaborate with sales team, product team, partner team, and external customers to capture needs and functional requirements, incorporate these needs/requirements into the system prototype, and demo final prototype effectively.
Strategic Solutioning:
- Provide technical leadership for sales opportunities.
- Strategize with sales and partner teams to determine customer-meeting objectives, and understand how this activity relates to the overall sales plan.
- Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results — networks with key contacts outside own area of expertise.
- Utilize appropriate applications, tools, and solutions to develop and present advanced customized prototype solutions and presentations to customers at the highest levels of corporate visibility.
Collaboration:
- Internal: Build a trusted relationship with the Sales Lead and other account stakeholders to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction.
- External: Develop client and partner relationships to gain more in-depth insight into client situation, needs, and internal situations.
Trusted Advisor:
- Delivers technical architecture related information, leads technical discovery sessions, responds to architecture and infrastructure questions when necessary.
- Maintains and develops appropriate knowledge levels of technical and industry trends.
- Evaluate RFxs for fit and viability of response.
What do you bring to the team? 🧠
- 3+ years of successful Solutions Consulting experience in a SaaS environment
- Experience with the Salesforce platform
- Ability to build a shared understanding of customer needs and motivations among members of cross-functional teams.
- Excellent, flexible, time management with skilled independent organization
- Strong client relationship management and customer service skills – solution oriented.
- Highly effective written and verbal communication skills, superb critical listening skills
- Exceptional technical project management skills, including planning, scheduling, executing, and monitoring.
Bonus Points 🎉
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Previous public sector, govtech experience
What’s in it for you?🫵
We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *
💰 The base salary range for this role is expected to be between $114,000-$150,000 based on the candidate’s skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. 💰
If you have questions about compensation as we move through the process, we’re happy to discuss further.
*Benefits depend on employment type (full-time, part-time, contract, etc).
Things to Note 📝
Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.
We're committed to building an inclusive culture where our team members can build relentlessly, learn constantly, have the freedom to communicate courageously and always act with integrity. It’s the diversity of our team that helps us make better decisions, resulting in more reactive solutions and ultimately lead us to stronger paths. We’re working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply.
Questions? We are here to help
If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to hr@claritisoftware.com and we’ll be happy to support you.
