Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, a Bill Pay product, financing solutions, and our highly-rated software platform; already being used by thousands of the most successful companies across the region.

Clara is backed by top global and regional investors such as GGV Capital, Coatue, DST Global Partners, General Catalyst, monashees, Acrew Capital, Kaszek, Citius, Canary, Citi Ventures, Picus Capital, Avid Ventures, ICONIQ Growth, Endeavor Catalyst, Goldman Sachs, Accial Capital, and prominent angel investors.

We are looking for a Onboarding Lead who will:

  • Own the credit application process - Review customer credit applications and agree on credit lines, assess risk and determine appropriate credit limits for both new and existing customers to utilize Clara cards.
  • Monitor Clara's portfolio - Monitor and evaluate the performance of Clara's portfolio, ensuring that customers are meeting their risk and legal obligations. Take proactive actions, leveraging data insights, to mitigate risk effectively
  • Define policies and procedures - Alongside senior leadership, you will support in setting up new underwriting processes and operational policies to improve operational efficiency.
  • Lead and own high-impact projects - Drive the development and growth of the team, assuming high responsibility for shaping and executing strategic initiatives to enhance team performance.
  • Provide an excellent stakeholder experience - Actively engage with senior and management level stakeholders to support in the agreement on new policies, risk appetite, future product development and sales relationship.

Our requirements for this position are:

  • 5+ years working in the financial sector in Onboarding department or middle office departments.
  • 2+ years of experience with team leadership.
  • Proven experience leading mass onboarding processes (e. g. hundreds of cases per day), preferably with a financial/credit product.
  • English professional proficiency (B2+).
  • People management skills.
  • Experience working in fintechs in LATAM a big plus.
The way we do things is as important as what we do. That is why we operate on a set of carefully-identified values. They are what we expect from ourselves and each other in our day-to-day.

We value

Clarity - Open and direct communication
Simplicity - Pare things down to the essential
Ownership - We're all owners and act like it
Pride - Make quality products we're proud of
Always Be Changing (ABC) - Continuous self-improvement
Inclusivity - Every voice counts; we value each other for our shared mission and contributions

We are

* Shaping business finances in Latin America
* Driven by our 6 core values
* Proud of our inclusive and caring culture
* Certified as Top LinkedIn Startup


We offer

* Competitive salary & a robust stock ownership plan
* 100% flexible work model
* A set of benefits that are adaptable to your needs & way of life
* Opportunities for growth in a fast-paced environment
* A chance to shape B2B payments in Latin America and increase the region’s economic competitiveness

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