About Clair

If you can send your friends money in seconds, why does it still take your employer two weeks to send your paycheck?

At Clair, we are on a mission to create financial freedom for America's workers by giving them an app that allows them to get paid as soon as they clock out of work. But we're not just another digital bank or on-demand pay provider. We meet Americans at their place of work by embedding our products within the scheduling, workforce management, and payroll apps they already use every day. And, as a social impact fintech, our promise to our users is simple: we'll never charge our users to access the money they've already worked for.

We welcome people who add a new set of experiences to our melting pot of backgrounds. We're 30-ish, spread across multiple states, hailing from various countries. We've got grandparents working alongside recent graduates, Americans partnering with immigrants, and self-taught coders debating with Ivy League graduates. We embrace diversity in all its forms.

We are backed by investors who are not only well-renowned in their fields, but are also great partners for us. We've raised $19.5 million from Thrive Capital, Upfront Ventures, Founder Collective, and Walkabout VC, as well as many individual investors like Michael Vaughan (Former COO of Venmo) and Paul Appelbaum (Founder of Seamless).

Learn more about us at getclair.com/about

The Partner Integration Manager is a key member of the newly formed Integrations team at Clair.  This role has responsibility for driving internal and external partners through the technical implementation of Clair‘s  earned wage access product.  

 

This will be a hands-on, technical project management role in which you will partner closely with customers to implement scalable solutions to help millions of Americans find financial freedom. You will work with our customer success, engineering, product teams, and other teams to find and implement technical solutions that contribute to Clair‘s strategic mission.

 

Responsibilities:

  • Build and lead the Clair Technical Integration team, providing hands-on guidance and support during the implementation of Clair’s product solutions within the client internals systems.
  • Engage in clear dialogue with internal and external clients to customize the Integration implementation ensuring the solution aligns with client business needs.
  • Hold high-level technical discussions on topics like email protocols, OAuth setup, API, data transformations, data workflows and process creation with both internal and external stakeholders.
  • Identify, catalogue, and escalate any product defects and or insufficiencies to the Product Development and Engineering teams for immediate remediation.
  • Train, coach, collaborate, and troubleshoot with others within the organization (namely Sales, Client Support, QA Engineering and product management departments).
  • Deploy strong troubleshooting skills to diagnose and resolve any technical issues with the integrations or solutions.
  • Own the API schema; coordinate with technical teams for development
  • Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of
  • Assist creating technical “how-to” documents when necessary.
  • Oversee a small team of integration specialists, overseeing the day to day work of the team. 
  • The ability to become the organizational subject matter expert regarding all aspects of current and future integrations at Clair

 

 

Qualification:

  • BA/BS degree strongly preferred
  • 5+ years of Integrations, development or technical project management in a fast paced environment
  • Experience managing and scaling a small technical team
  • Ability to dive into technical APIs and monitoring tools to resolve issues when needed
  • Strong knowledge of API’s and technical integrations.  A familiarity with HTML, PHP, Javascript, and coding fundamentals also a plus
  • Basic knowledge of SQL queries to diagnose issues and get quick insights
  • Customer service experience and skills; the ability to be accurate, empathetic, and helpful in communicating with clients
  • High capacity to learn and understand technical infrastructure and troubleshooting processes
  • Must be a problem solver. Ability to research, analyze and provide a solution to newly identified issues
  • Team focused with strong collaboration and communication skills
  • Emphasis on attention to detail and quality
  • Ability to influence cross team initiatives 
  • Knowledge of Jira or other agile management tools

Need more convincing?

Apart from getting to work with our incredible team, here are some of the benefits you can expect when you join Clair:

  • 100% Medical, Dental, & Vision Coverage, with option to extend to your family
  • Fully-paid parental leave
  • Company-sponsored 401k, HSA, and FSA
  • Telehealth & medical concierge services with OneMedical
  • Unlimited vacation 
  • Work from home setup allowance
  • Citibike membership for NY-based employees
  • Access to your earnings every day on Clair 
  • Company-sponsored short-term and long-term disability insurance

Equal Opportunity Employer Information

Clair is an equal opportunity employer and we value diversity at our company. We actively seek a diverse applicant pool and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For questions, please email us at careers@getclair.com

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