Pay Range: $73,689 - $95,796 annual compensation

Job Posting Closing on: Wednesday, October 30, 2024

Workdays & Hours: Monday – Friday 7:00AM – 4:00PM; 24/7 Operation - will be subject to work after hours, emergency call back hours, nights, weekends, and holidays.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Business Process Analyst II - Wastewater job is available with the City of Fort Worth Wastewater Department. The Field Operations Division is a 24/7 operation and is the largest division of the Water Department and an integral function of the maintenance of the City of Fort Worth’s infrastructure. This position is essential to the daily operations of the division and an integral role in the department's success.

The ideal candidate will focus on analysis and validation of data captured through multiple IT systems (Maximo, GIS, SCADA) and utilize business intelligence software (Looker), to optimize operations and support asset reliability. This position will serve as a technical liaison for business processes. This position will coordinate with Water IT for Maximo, Business Intelligence software and GIS, by serving on the Maximo and Looker core teams, responsible for testing configuration changes, troubleshooting Field Operation issues, providing end-user support of multiple software systems and suggesting improvements to business processes for improved efficiency.

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with major course work in Business Administration, Public Administration, or related field.
Four (4) years of business experience and business analysis experience (Analyzing, interpreting and creating reports utilizing data from multiple software programs (Maximo, GIS, Looker, SCADA or similar systems)
Valid driver’s license.

Preferred Qualifications:

Two (2) or more years of supervisory experience
Five (5) years of increasingly responsible experience in water utility field construction, maintenance, repair, or operational activities
Possession of a TCEQ Wastewater Collections II License
Experience in reading and reviewing plans
Proficiency in Business Process Mapping

The Business Process Analyst II - Wastewater job responsibilities include:

Analyze, interpret and report data utilizing business intelligence software, create simple and complex reports and application dashboards to leverage system capabilities.
Generates and maintains basic/standard and more complex reports to leverage system capabilities and/or MS Office tools and may use SQL or other database product to create queries and/or define reports.
Data mining numerous software systems (Maximo, GIS, SCADA) to validate data in order to improve business processes.
Perform simple and complex data analysis. Collect and analyze data used in optimization of current business processes to ensure efficient utilization of software programs.
Performs quality control and assurance of multiple data sets to ensure accurate data, used in reports to management and regulatory agencies.
Interpret department business needs and translate them into application and operational requirements.
Consults with other departments and outside vendors to suggest improvements to current software programs, test and troubleshoots programs for reliability and provides end-user training on multiple software systems (Maximo, GIS, Looker)
Serve as a technical and systems liaison to other departments and outside vendors.
Consults with the IT department when necessary to design and document basic work flows to ensure proper application/user interface; may create document links.
Provides training to end-users and may provide basic desktop and mobile-user training on new systems.
Uses and/or troubleshoots related software (e.g. GIS, Maximo, Looker)
Provide business and process knowledge and support the implementation of technical solutions.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

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