About Citizen

Citizen is the No. 1 public safety app in the U.S., with a mission to make the world a safer place. Citizen provides 911 alerts so people can use their phones to keep themselves, and the people and places they love, safe. Citizen has notified people to evacuate burning buildings, deterred school buses from nearby terrorist attacks, and led to the rescue of kidnapped children and missing people. 

Citizen’s 911 alerts are accompanied by live stories, real-time updates, and user-generated content so app users never have to wonder why there are helicopters overhead or fire engines flying by. By broadcasting from the scene of an incident, communicating with one another, and reading live updates, communities are empowered by Citizen. We act fast, break news, and give people the immediate information they need to stay safe. And we’re just getting started.

Already relied on by millions of people every day, Citizen will expand even further across the United States this year to keep more users safe and informed. We’re looking for hardworking, mission-driven individuals to help bring Citizen to hundreds of cities nationwide.

Citizen is backed by Sequoia Capital, 8VC, Founders Fund, Goodwater Capital, and Greycroft and has raised tens of millions in VC funding.

About the Role 

We are looking for an experienced Communications and PR leader to drive Citizen’s brand and influence nationally. In this role, you will craft Citizen’s narrative as we launch new features and shape the way users think about mobile personal safety.  

You will build communication strategies for feature level launches for Citizen’s core product and our new subscription product, Citizen Protect. Protect is a private security product that combines the power of our network, trained safety agents, and technology to give users the power to protect themselves and the people they love. 

As our Director, Communications, you will shape the response on complex issues, provide strategic counsel to our leadership team, and write the narrative to a wide range of audiences including our user base, police departments, local councils, partners & policy makers. 

Requirements

  • 7+ years of experience in communications or public relations. Track record of supporting tech products and brands at successful startups preferred. 
  • Strong storytelling ability with an understanding of how to navigate leaders and spokespeople
  • A proven ability in crafting positioning and messaging for consumer mobile or mission-driven brands.
  • Truly embraces a growth mindset with real comfort in a face-paced, entrepreneurial, start-up environment
  • Exceptional leader who will contribute to strategic thinking across the company 

Citizen is a remote-first environment that offers a competitive benefits package including medical, dental, vision, paid time off, stock option plan, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

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