Do you enjoy talking about software delivery as much as you love enabling it?

As Solutions Engineers at CircleCI, we are the customer’s trusted technical advisor and authorities on CI/CD practices. We provide strategic guidance and hands-on support for CircleCI’s largest customers to eliminate friction and accelerate outcomes.

About Solutions Engineering at CircleCI

Solutions Engineers are the technical leads of the sales cycle. Our team collaborates with Account Executives to identify friction or pain in our customer's software delivery process, and outlining the ways CircleCI can break down silos, increase efficiency and accelerate the critical build-measure-learn feedback loop. We delight software teams and drive business outcome!

What you’ll do:

  • Demonstrate the technical feasibility of the CircleCI platform to highly technical audiences crafting the right technical proofs and examples.
  • Guide the technical implementation and day-to-day management of CircleCI Trials and Proof-of-Concepts, integrating each customer's chosen technology stack - ensuring early success and a long-term business relationship.
  • Use knowledge of common software delivery methodologies like agile, CI/CD, and DevOps to identify the right practices, tools, and technologies for each individual need.
  • Partner closely with our customer success teams to craft an outstanding customer experience - for life.
  • Close the product feedback loop through our collaboration with Product and Engineering teams to help build product roadmaps based on market/customer requirements.
  • Author blog posts, host webinars, staff conference booths; generally promote the value of CircleCI far and wide.

What we're looking for:

  • Outstanding interpersonal skills. You feel comfortable leading presentations and demos of our platform to audiences; both technical and non-technical, in-person and virtually
  • Ability to work with customers directly to debug common errors without involving an engineer
  • Ability to correlate business problems to technical solutions and understand technology value propositions
  • Knowledge of how to use Git in general and ideally GitHub in particular and have spent a decent amount of time using and scripting *nix
  • You’ve built applications in a high-level programming language, using CI/CD pipelines to automate the build, test, deployment activities.
  • A strong belief that the best way for all to succeed is to honestly discuss product and company abilities and limitations with customers. We don't oversell at CircleCI
  • Strong ops/infrastructure knowledge (IaaS, Containers, Networking), experience working with security teams.

Technologies we look for:

Our customers depend on languages and technologies all over the map. Your broad experience bolsters our team's well-rounded knowledge of key technologies and major players.

We love to see experience in technologies like Docker, Nginx, Kubernetes, Terraform, AWS/Azure/GCP, Java, Golang -- but more meaningful than knowledge of any single technology is your exposure to many and an endless curiosity to learn.

Work remotely with our globally distributed team!

We’re a distributed company with teammates across the world. For this role, we are hiring engineers to work remotely in The United States, Ireland, Germany, United Kingdom and through our affiliate, Continuous Labs, in the following Canadian provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan.

About CircleCI

CircleCI is the world’s largest shared continuous integration and continuous delivery (CI/CD) platform, and the central hub where code moves from idea to delivery. As one of the most-used DevOps tools that processes more than 1 million builds a day, CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Colorado Salary Range: $110,500 - $130,000/yr, plus applicable bonuses

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Demographics

At CircleCI we deeply understand the value of bringing together a team with different perspectives, backgrounds and experiences, and welcome all applicants regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status.

While the disclosure of your personal information is optional, completely anonymous and not attached to your application, we ask you to consider sharing this information to help us understand who is interested in working here, and help us get better at providing a positive, fair and unbiased experience for all applicants.  We understand that many applicants, especially those of marginalized groups, are often fearful that disclosing this personal information might create a barrier of entry for them.  We want to assure you that your answers will remain absolutely anonymous, and that we will use this data only to help us get better at supporting all candidates as they move through our interview process.

We appreciate your help and for your trust in our efforts to make CircleCI a place of equal opportunity for everyone.

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