CipherHealth has a duty to provide and maintain a workplace that is safe and free from health hazards. In addition, we have a customer base that holds the highest standards in promoting public health. To protect against infectious diseases, which may be mitigated through vaccinations, we have implemented a vaccination policy that applies to all employees. All employees must either:
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About Us

CipherHealth is an award-winning healthcare technology company that delivers a comprehensive portfolio of scalable and flexible patient engagement solutions for healthcare organizations to keep patients, staff, families and communities up to date and informed about their preventative, acute or elective care -- whether it is in a hospital, clinic, facility, at home or anywhere in between.

In this historic time, when the entire globe is facing a global healthcare crisis, CipherHealth is out in front helping hundreds of leading healthcare providers like UCSF, Johns Hopkins and University of Pennsylvania manage through this pandemic and beyond with solutions that enable them to deliver remarkable in-care experiences and impactful around-care engagement that empower patients and staff, reduce friction and waste, and drive best possible outcomes.

Product Designer

As the Product Designer you will work with a team of designers and a researcher. This role will be visible internally and externally, frequently interacting with internal stakeholders, as well as partners and customers.

Responsibilities

  • Bring a user-centered design approach to solving for complex design problems in a large high-stakes ecosystem with multiple user types
  • Participate in user research and analysis to continually learn and inform others about the user and the problems we can solve for them
  • Gather and evaluate user requirements in collaboration with Product Management and Engineering
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Develop UI/UX mockups and interactive prototypes that clearly illustrate function and feel as part of user testing and/or getting buy in from key stakeholders
  • Identify and troubleshoot UX challenges/issues (e.g. responsiveness)
  • Effectively communicate across various stakeholders, internal and external, in a highly collaborative environment

Requirements

  • At least 5 years of proven work experience as a UX Designer, including experience in mobile applications design and establishing design systems
  • Strong knowledge of and experience with design tools and software, i.e.  Adobe Illustrator and InVision
  • Team player with strong communication and collaboration skills
  • Excellent time-management skills
  • Effective and efficient problem solver
  • Ability to successfully manage ambiguity tied to early phases of design
  • Strength in balancing user goals with business strategy and technical feasibility

Nice-to-Have

  • Interest in healthcare digital strategy and patient engagement are a plus


How We Invest In You

  • Compensation: Competitive/equitable salary, bonus or commissions, and equity
  • Healthcare that begins on your first day:
  • Generous company-funding of our health, vision, and dental plans (most individual plans are of no cost to you for the monthly premium)
  • HSA/FSA plans
  • Short and Long-Term Disability
  • Life and Personal Accident Insurance
  • $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
  • Weekly virtual yoga classes
  • Employee Assistance Program (EAP)
  • Adoption Assistance
  • Retirement: 401(k) at three months of employment — with a match upon enrollment!
  • Time away:
  • Discretionary PTO + 13 paid holidays
  • Parenthood: Competitive paid parental leave and flexible return to work policy
  • Recognition:
  • Generous Employee Referral Program - earn cash for each employee referral that is hired
  • Yearly Cipher-versary stipend
  • Ci-Phives - receive public kudos and gift cards from peers and managers
  • Culture:
  • CARE2 Values
  • Bi-Weekly All Hands Meetings
  • $30/employee monthly “Fundowment” for team bonding events
  • Employee Resource Groups such as Rainbow Room and BIPOC Group
  • Yearly donations to organizations that contribute to a more equitable world
  • Weekly Lunch & Learns and robust onboarding / training programs
  • Remote-first team: $50 per month reimbursement in your check for WFH expenses
  • You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

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