🍫 We are looking for motivated candidates with experience in Account Management to grow Choco together. The job involves improving the life of restaurants on a daily basis. It requires motivation, energy only & Fluency in English, French and Dutch. It'll bring you so much more in return. The position is based in Brussels. More details below.
Who we are & What we do
At Choco, we have the ambition to become one of the largest and most successful businesses of the next decade. Our mission is to reduce food waste on a global scale by redesigning the food industry's global value chain. The first step towards realising this mission is our food-supply ordering platform, connecting restaurants and suppliers, and simplifying the way food is traded between them
Founded in March 2018, we have already raised one of the largest series A of the last 5 years (Total raised $71.5M). We are backed by top VCs such as COATUE, Bessemer Venture Partners and Atlantic Labs, as well as startup leaders and entrepreneurs who have built companies such as Google, Facebook, Amazon, Uber, SoundCloud, DropBox, and Delivery Hero.
⏩ Why this job is totally different from your average Account Manager job: ⏪
Your daily life at work would involve tackling new challenges and opportunities within the foodtech sector. You spend half your time in the office as a team and the rest of your time on the field having a first-hand relationship with restaurants.
You create long term relationships in a partnership and business development objective, this is definitely one of a kind!
🎯 The 3 objectives we propose you if you join us : 🎯
You are autonomous and own entirely a zone that will get bigger (from a block to an area, then why not a city or a country!). You will have to handle the extension and retention of Choco inside this zone.
You have complete expertise in your zone. You know the best action to take and proper practices to put in place. You know the best method of interacting with chefs and restaurants to ensure there is 0% Churn and 100% Retention rate.
You collaborate as best as possible internally with our Sales, Customer Success and Operations team - You would pass information on the best practices of retention, growth, strategy and new developments in the supplier partnership world.
⚙️ Your daily activities will be divided between these different missions: ⚙️
You spend most of your days on the field, meeting chefs and entrepreneurs. They are already using Choco and your mission is to help them be successful.
You always keep an eye on your Data to help you prioritise your weekly activity, focus and reach your objectives.
You become a key element in your restaurants' ecosystem and you know how to adapt to their needs and desires.
You create a true trust relationship over time with the chefs and develop a network. Word of mouth is key.
💪 What does it take to perform as an Account Manager at Choco: 💪
3 must haves:
You are strongly motivated to have a community builder role. Aside from your sales mentality, you focus on long-term relationships.
You have relevant proven experience in Account management or Business Development. Experience in the food sector would be an added advantage.
You are adaptable and you can put yourself in the shoes of a super famous Chef but also a Kebab shop as well as a charming little Italian restaurant.
3 nice to haves:
You have a deep understanding about long term retention and up-selling.
You are 100% Humble: You join us to learn as much as you can. You are not afraid by someone else's success, on the contrary, it drives you.
You are 200% Passionate: You need to give a purpose to your day to day activities. Your users' satisfaction is what matters the most. Your passion is contagious and you love to inspire people around you.
It's your call now, don't hesitate to apply!
Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.