About the role

In this role you will build topline metrics and perform strategic analyses in partnership with organizational leaders. Chime’s business and its members exist in an ever-evolving economic climate. You’ll help Chime understand what these shifts mean for members and what this means for Chime’s business. By performing deep dive analysis on trends you undercover you’ll help explain why metrics move and why it matters to the business. This is a role where you’ll think holistically about Chime but be in the data to discover the story behind the metrics.

The base salary offered for this role and level of experience will begin at $112,140 and up to $155,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

  • Own the development and analysis of key business metrics that will be used by other analytics teams and stakeholders around the company including finance, product, risk, and member services.
  • Keep pulse on financial KPIs and unit economics. Unlike anyone else, you will be aware of changes in Chime’s key financial and business performance metrics and will be building the understanding for why.
  • Be an arbiter of truth with data. You’ll use data to help the organization understand how members are interacting with Chime.
  • Partner widely. You’ll work hand-in-hand with the Finance team and collaborate with stakeholders across Marketing, Product, Operations & Member Experience, and Risk. The stronger these partnerships, the more successful you and Chime will be.
  • Ask why a lot. Your proactive inquisitiveness, supported by your data dexterity, means you’re leading first-of-its-kind analyses.

To thrive in this role, you have

  • 3+ years in data-focused roles, performing analyses or building data tools that support an executive audience and facilitate decisions of trade-offs.
  • Proficiency in financial metrics and how investors evaluate business performance.
  • Extensive stakeholder management experience and a Northstar for how Analytics partners with business units.
  • Expertise in SQL - you innately translate business questions to queries, understand the edge cases of joins, and with dexterity explore a warehouse to find data most appropriate to the problem.
  • Expertise in R or python - you write reproducible code and have a tendency toward automation.
  • Sound statistical inference skills, with the ability to communicate uncertainty appropriately to business partners.
  • A focus on impact - you don’t stop with just recommendations but ensure to see work through to changing the business.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

  • 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
  • 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
  • 🫂 1% of your time off to support local community organizations of your choice
  • 🧠 Mental health support with therapy and coaching through Modern Health
  • 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
  • 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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At Chime we are committed to providing a welcoming and inclusive work environment, and that starts with our application process. To hold ourselves accountable for equitable and inclusive hiring practices, we ask candidates to voluntarily complete the following survey that helps us in our efforts to ensure equal employment opportunities.

We believe that diversity, equity, and belonging—DEB— is essential to our ability to help our diverse member base and continue delivering on our mission to provide them with financial peace of mind. Anyone who wants to work with us will be considered without regard to their race/ethnicity, religion, national origin, age, sex, marital status, ancestry, disability, gender identity, or sexual orientation.

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