About Chief:

Chief’s mission is to build the most powerful network focused on connecting and supporting women leaders. Our members are VP and C-level executives across every industry who are leading their companies today and building a more equitable tomorrow. Chief was recently recognized as one of Fast Company's Most Innovative Companies of 2021, and you can read more about us in Forbes or watch us on the Today Show.

Launched in early 2019, Chief is a Series A stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, and other top-tier investors. We’re headquartered in New York City, with membership open in Los Angeles, Chicago, San Francisco, Boston, and Washington, DC. Our flagship locations are in NYC, LA, and Chicago.

About the Role: 

The Senior Director, Revenue Operations will be responsible for spearheading the strategy, planning & operational process of revenue operations at Chief. It will directly impact the business’s top KPIs — member growth and retention. The mission of this role is to own the lead-to-renewal operational process, strategic growth planning and tech-stack that delivers predictable revenue and leads to best-in-class productivity. This role will report to the Chief Revenue Officer and partner closely with our Membership, Membership Experience, and Marketing leaders and their teams, serving as subject matter expert in revenue operational excellence. 

Responsibilities:

  • Determine and direct operational priorities connected to new member acquisition, growth, and retention to effectively achieve revenue goals and increase productivity
  • Be a thought partner across Revenue leadership on short and long-range strategies and  planning, including go-to-market operating models, performance analysis, organization design, compensation plan creation and implementation, and prospect/customer/market intelligence
  • Lead change management processes to build organizational understanding of proposed initiatives, establish support from key leadership stakeholders (such as Marketing, Product, and Finance), and effectively implement new deployment and revenue optimization models
  • Select, implement, and oversee the administration of all enterprise software applications used by the revenue team
  • Design and implement an effective and efficient lead to renewal order process, with a focus on data governance and standardization
  • Provide detailed reporting, forecasts, actionable insights, and compelling presentations to C-suites and the Board
  • Attract, coach, develop and retain a high-performing revenue operations team

What We’re Looking For:

  • At least 10+ years of Sales Ops/Revenue Ops experience (SaaS/tech, Banking, Consulting, Analytics experience preferred), and 5 years of people leadership
  • Must have a strong vision for the revenue operations department -- from CRM (SFDC) & tech-stack (SalesLoft, LinkedIn, etc.), to team structure, and process design
  • Skilled in the ability to articulate complex concepts clearly to cross-functional audiences
  • Exceptional collaboration and relationship-building skills with the ability to develop strong relationships at all levels of management
  • Results-oriented and an exceptional attention to detail and accuracy
  • The ability to set a vision, execute on a strategy and roll up your sleeves to get into the details when necessary
  • Strategic revenue planning, modeling and analytical ability
  • Proactive self-starter comfortable working in a fast-paced environment
  • Passion for the Company’s mission, positioning, and brand — to empower women in business and spark change from the top
  • BA/BS required, MBA preferred 

Why You'll Want to Work Here:

  • You’ll be the right hand to the Chief Revenue Officer and working cross functionally on the most strategic initiatives 
  • Attendance at inspiring experiences and events with industry leaders 
  • Competitive salary and equity
  • Unlimited vacation policy
  • Full medical, dental, and vision packages with no out of pocket monthly premiums, 401(k)
  • Experience as an early member of a startup team with exciting early traction
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry

#LI-Remote

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Chief are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.