About Chief:

Chief’s mission is to build the most powerful network focused on connecting and supporting women leaders. Our members are VP and C-level executives across every industry who are leading their companies today and building a more equitable tomorrow. Chief was recently recognized as one of Fast Company's Most Innovative Companies of 2021, and you can read more about us in Forbes or watch us on the Today Show.

Launched in early 2019, Chief is a Series A stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, and other top-tier investors. We’re headquartered in New York City, with membership open in Los Angeles, Chicago, San Francisco, Boston, and Washington, DC. Our flagship locations are in NYC, LA, and Chicago.

About the Role: 

The Senior Director, Revenue Operations will be responsible for spearheading the strategy, planning & operational process of revenue operations at Chief. It will directly impact the business’s top KPIs — member growth and retention. The mission of this role is to own the lead-to-renewal operational process, strategic growth planning and tech-stack that delivers predictable revenue and leads to best-in-class productivity. This role will report to the Chief Revenue Officer and partner closely with our Membership, Membership Experience, and Marketing leaders and their teams, serving as subject matter expert in revenue operational excellence. 


  • Determine and direct operational priorities connected to new member acquisition, growth, and retention to effectively achieve revenue goals and increase productivity
  • Be a thought partner across Revenue leadership on short and long-range strategies and  planning, including go-to-market operating models, performance analysis, organization design, compensation plan creation and implementation, and prospect/customer/market intelligence
  • Lead change management processes to build organizational understanding of proposed initiatives, establish support from key leadership stakeholders (such as Marketing, Product, and Finance), and effectively implement new deployment and revenue optimization models
  • Select, implement, and oversee the administration of all enterprise software applications used by the revenue team
  • Design and implement an effective and efficient lead to renewal order process, with a focus on data governance and standardization
  • Provide detailed reporting, forecasts, actionable insights, and compelling presentations to C-suites and the Board
  • Attract, coach, develop and retain a high-performing revenue operations team

What We’re Looking For:

  • At least 10+ years of Sales Ops/Revenue Ops experience (SaaS/tech, Banking, Consulting, Analytics experience preferred), and 5 years of people leadership
  • Must have a strong vision for the revenue operations department -- from CRM (SFDC) & tech-stack (SalesLoft, LinkedIn, etc.), to team structure, and process design
  • Skilled in the ability to articulate complex concepts clearly to cross-functional audiences
  • Exceptional collaboration and relationship-building skills with the ability to develop strong relationships at all levels of management
  • Results-oriented and an exceptional attention to detail and accuracy
  • The ability to set a vision, execute on a strategy and roll up your sleeves to get into the details when necessary
  • Strategic revenue planning, modeling and analytical ability
  • Proactive self-starter comfortable working in a fast-paced environment
  • Passion for the Company’s mission, positioning, and brand — to empower women in business and spark change from the top
  • BA/BS required, MBA preferred 

Why You'll Want to Work Here:

  • You’ll be the right hand to the Chief Revenue Officer and working cross functionally on the most strategic initiatives 
  • Attendance at inspiring experiences and events with industry leaders 
  • Competitive salary and equity
  • Unlimited vacation policy
  • Full medical, dental, and vision packages with no out of pocket monthly premiums, 401(k)
  • Experience as an early member of a startup team with exciting early traction
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry


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