WHO ARE WE?
Chess at Three is a US/ New York based venture capital backed early education company, newly launched in Singapore since August 2023 with strong growth plans. We have three original educational products that cater to children from ages 6months to 11 years.
- Bea and Bop's Playgroup, is a creative play and early development class for ages 6-30months, incorporating puppetry, music and movement, crafts and stories.
- Our signature product Chess at Three, introduces chess to children from the surprising age of three, through fun games and engaging stories. Children become successful chess players while also exploring the foundations of math, strategy and sportsmanship as they journey with a unique cast of characters on an exciting narrative adventure.
- Birchguard Quest is a speech and drama program for children aged 6 to 11, in the form of an educational roleplaying game, that develops creativity, collaboration, communication and leadership skills.
By harnessing the power of stories, Chess at Three’s award winning curriculum has been taught to over 150,000 children in homes, schools, and online around the world. In Singapore, we currently operate lessons in our club in United Square at Novena, or Harbourfront.
WHAT IS THE ROLE?
As a Sales Operations Associate at our Singapore retail location, you'll be an integral part of our team, managing sales enquiries and administrative duties. This is a part-time role ideal for those who can commit to weekends and potentially weekday afternoons. You’ll handle a mix of customer interactions and behind-the-scenes tasks that keep our retail operations running smoothly. If you're eager to step into a supportive role within the innovative ed-tech industry, this is your chance.
Key Responsibilities:
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Sales Enquiries: Be the first point of contact for customers, addressing queries both in-store and via phone/email.
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Admin Follow-up: Keep track of sales transactions, handle receipts, and manage customer database entries.
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Inventory Oversight: Monitor inventory levels and report any discrepancies or needs to the retail team.
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Customer Engagement: Build customer relationships through personalized service and follow-up communications.
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Retail Operations Support: Assist in general retail tasks such as staff scheduling, and maintaining store cleanliness.
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Data Analysis: Generate weekly sales reports and offer insights for potential adjustments in marketing or inventory.
Qualifications:
- Preferred candidate is post A level or IB student waiting to enter university
- High School Diploma or equivalent; Associate’s/Bachelor’s degree a plus
- Previous customer service or sales experience
- Strong verbal and written communication skills
- Proficiency in Microsoft Excel or Google Sheets for basic data analysis
- Ability to multitask and adapt in a fast-paced environment
- Available for weekend shifts, with potential for weekday afternoons
- Self-motivated with a drive to learn and grow
Job Type: Part Time - Weekdays and 1 weekend day
Working hours: Weekday - 10am - 7pm, Weekends - 9:30am - 6:30pm
Salary: S$800 - S$1,200 monthly
