At Cheetah Digital, we are marketers at heart. Our mission is to help the best brands in the world create meaningful and profitable relationships with their customers. Our technology and services solve complex marketing challenges and drive exceptional results for enterprise brands across the globe.
As Cheetahs, we are builders and believers who are comfortable disrupting the norm. We’re shaping the future of the marketing technology industry and are looking for like minded people to help us do it!
This is a collections/ cash applications role. Responsible for maintaining a small book of business and assisting with global cash application. Must have cash applications experience.
What You’ll Do
- Process and post daily global cash (incoming checks/lockbox accounts, wires, ACH direct debit.
- Match payments with available backup and remittance and advice
- Research open payments and outstanding credit memos
- Process cash related journal entry requests
- Resolve and reconcile customer disputes, discrepancies, short-payments, and refunds while providing outstanding customer service.
- Develop and maintain productive relationships with internal and external customers.
- Collaborate with internal and external customers to accelerate payments.
- Accountable for reducing aged receivables for assigned portfolio.
- Timely and effective follow up of delinquent receivables.
- Facilitate adjustments to customer accounts.
- Assist with internal and external audit process.
- Participate in team planning meetings.
- Accurate and timely cash application for global clients (check, wire, ACH, credit cards).
- Other tasks and duties related to collections as needed.
What We’re Looking For
- Bachelor’s Degree (Accounting, Finance or Business Management preferred) or equivalent
- Technical understanding of information systems
- 2-3+ years high volume B2B collections experience
- Knowledge of collections, cash applications, and billing procedures
- Strong attention to detail
- Commitment to excellent customer service
- Solid analytical and problem solving skills
- Ability to prioritize and multitask
- Goal oriented
- Positive, upbeat attitude
- Microsoft Office Suite – intermediate level Excel skills
- Experience with client billing portals helpful (i.e., Ariba, OB10, etc)
- Ability to thrive in a start-up company with an entrepreneurial spark
- Multi-lingual (English, Spanish, German, or French) preferred
- NetSuite experience preferred
Why Cheetah Digital?
We are dedicated to marketers
Marketers have a more challenging job today than ever before and the status quo in marketing technology isn’t cutting it. We’re focused on product innovation and expert services that break norms to help marketers from some of the world’s largest brands execute complex marketing campaigns at scale.
We are innovators and operators
Our business is rapidly growing, transforming globally, and we rely on people who can adapt quickly, shift direction with agile reflexes, and tackle challenges head on.
We are global leaders
Headquartered in Chicago, we operate across 13 countries with 1,500+ employees. We have the balance of a fast-growing company with the scale and stability of a proven leader in the global market for 20 years.
We are progressive
We pride ourselves in creating a globally diverse and inclusive workforce and offer competitive employee benefits, including volunteer time, parental leave, tuition reimbursement, and retirement savings.
Cheetah Digital provides equal employment opportunity without regard to an applicant's race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on Cheetah Digital. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.