At Cheetah Digital, we are marketers at heart. Our mission is to help the best brands in the world create meaningful and profitable relationships with their customers. Our technology and services solve complex marketing challenges and drive exceptional results for enterprise brands across the globe.

As Cheetahs, we are builders and believers who are comfortable disrupting the norm. We’re shaping the future of the marketing technology industry and are looking for like minded people to help us do it!


The Role

弊社のマーケティングソリューション(MailPublisher、Marketing Suite)をご利用いただいている、大規模~中規模顧客に対するテクニカルアカウントマネージャ担当として、営業、運用チーム、サポートセンターと密接に連携しながら、顧客のサービス利用拡大や顧客定着化を目的とした以下の業務に貢献していただきます。


What You’ll Do

  • 戦略的な重要顧客の運用環境の理解、および、利用状況の報告、定例会等への参加
  • MailPublisher 顧客の新規案件、環境の拡張・専用化の要望に対する営業支援、運用チームとの調整
  • 障害対応時の技術的な内容の報告、顧客運用を加味した対策の提案
  • Marketing Suite 顧客向けのエンタープライズサポートの提供
  • 大規模~中規模顧客の専任技術担当としての問い合わせ対応(電話、メール、ご訪問等)※サポートセンターで対応するものを除く、顧客個別の考慮が必要な案件など
  • 日本市場で導入企業が増え始めているクロスチャネルマーケティングやマーケティングオートメーションに関する専門性の高いノウハウを吸収できることも大きな魅力です。
  • 特に弊社は、マーケティング技術の最先端企業の1つとして、難度の高い要件にも積極的に対応しているため、一つ一つの課題に真摯に対応することで大きく成長できる機会に恵まれています。今後長期的に脚光をあびる「マーケティング領域」に強いエンジニアとして、将来のキャリアを大きく開くことができるのが当ポジションの魅力です。
  • 業務の上で担当するクライアントは、日本の著名Eコマース企業や情報配信企業のため、日本のデジタルマーケティングの最先端の事例に触れることができます。
  • 社内において、営業チームの次にお客様について詳しい立場です。お客様からの信頼を得ながら二人三脚でお客様の売りを育てていくことができる点はおおきなやりがいです。また、様々な現場に同行する機会もあるため、話題性のある案件に携わることができ、学ぶ機会も多くあります。

What We’re Looking For


  • コミュニケーション力/調整力(顧客、営業、サポート、開発、運用部門との間に立って様々な調整ができる)




  • システム導入SE、PM、テクニカルサポートのいずれかの経験
  • サーバ運用経験(Web、HTML, DNS、SMTPサーバ構成、運用など)
  • ITシステム、ソフトウェアの障害対応の一連の流れを経験したことがある方


Why Cheetah Digital?

We are dedicated to marketers
Marketers have a more challenging job today than ever before and the status quo in marketing technology isn’t cutting it. We’re focused on product innovation and expert services that break norms to help marketers from some of the world’s largest brands execute complex marketing campaigns at scale.

We are innovators and operators
Our business is rapidly growing, transforming globally, and we rely on people who can adapt quickly, shift direction with agile reflexes, and tackle challenges head on.

We are global leaders
Headquartered in Chicago, we operate across 13 countries with 1,500+ employees. We have the balance of a fast-growing company with the scale and stability of a proven leader in the global market for 20 years.

We are progressive
We pride ourselves in creating a globally diverse and inclusive workforce and offer competitive employee benefits, including volunteer time, parental leave, tuition reimbursement, and retirement savings.

Cheetah Digital provides equal employment opportunity without regard to an applicant's race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on Cheetah Digital.  Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

 本フォームは 米 Greenhouse Software Inc. の提供するサービスを利用しております。

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