At Cheetah Digital, we are marketers at heart. Our mission is to help the best brands in the world create meaningful and profitable relationships with their customers. Our technology and services solve complex marketing challenges and drive exceptional results for enterprise brands across the globe.
As Cheetahs, we are builders and believers who are comfortable disrupting the norm. We’re shaping the future of the marketing technology industry and are looking for like minded people to help us do it!
The Role : Site Reliability Engineer
What You’ll Do
・Work with the agile development team to help scope and design products for resiliency, redundancy, supportability, and scalability
・Provide Tier-3 support by troubleshooting application code, database, networking, and system issues
・Provide technical support for customer onboarding by developing stored procedures and scripts
・Communicate technical issues with internal stakeholders
・Pull reporting metrics or application data for ad-hoc requests via database queries
・Participate in software releases
・Document and train others on application and infrastructure
・Participate on a technical on-call rotation
What We’re Looking For
・Web application development experience
・Experience with complex queries, stored procedures, views and functions, especially in SQL Server
・Experience of programming and/or scripting for actual services/operation
・Experience debugging code/queries/scripts written by other engineers
・Ability to apply technical analysis of application issues to solve complex problems
・Ability to communicate with non-technical users (written and verbal)
・Ability to work in a global team environment
・Ability to understand and meet Japan customer requirements/expectations for the service quality
・Ability to handle problems until completion and draw their conclusions on your responsibility
Why Cheetah Digital?
We are dedicated to marketers
Marketers have a more challenging job today than ever before and the status quo in marketing technology isn’t cutting it. We’re focused on product innovation and expert services that break norms to help marketers from some of the world’s largest brands execute complex marketing campaigns at scale.
We are innovators and operators
Our business is rapidly growing, transforming globally, and we rely on people who can adapt quickly, shift direction with agile reflexes, and tackle challenges head on.
We are global leaders
Headquartered in Chicago, we operate across 13 countries with 1,500+ employees. We have the balance of a fast-growing company with the scale and stability of a proven leader in the global market for 20 years.
We are progressive
We pride ourselves in creating a globally diverse and inclusive workforce and offer competitive employee benefits, including volunteer time, parental leave, tuition reimbursement, and retirement savings.
Cheetah Digital provides equal employment opportunity without regard to an applicant's race, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, national origin, age, physical or mental disability, medical condition, religion, marital status or veteran status.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing an undue hardship on Cheetah Digital. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.
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