We believe everyone deserves a fair chance to work and are devoted to bringing more fairness and transparency to the hiring process. Established in 2014 and valued at $4.6B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation. 

About the Role 

Checkr is seeking a Senior User Experience Researcher. You will be responsible for conducting research studies and bringing strong leadership and direction to our current research processes. By working closely with designers and product managers, your insights will directly impact the direction of the company. As a small team working on a growing product, you will help us build a better understanding of our customers and their candidates, and ultimately improve their experiences across the board. You will do research that varies in approach, scale, scope, timeframe and research methodologies, ranging from conceiving and implementing large-scale ethnographic studies to running quick usability tests. We’re looking for people who are passionate about expanding opportunities for employment. Job level will be determined by experience.

Learn more about our team at design.checkr.com

Responsibilities

  • Plan and conduct research projects for individual studies and cross-cutting initiatives to scale research across our product suite
  • Focus on growing our most strategic areas, including doing generative forward-looking research
  • Lead research projects end to end: develop scripts and screeners, moderate, analyze, synthesize and deliver results
  • Communicate learnings and illustrate recommendations in a compelling and an easy to understand way
  • Package insights into design tools and assets for product managers and designers to use (research briefs, personas, design principles, experience maps, scenarios, etc., as appropriate)
  • Build lasting relationships with customers 

Requirements

  • Interest in influencing employment opportunities for people with criminal histories
  • Command of a broad set of qualitative and user­-centered design methods, the knowledge of when to use them, and how they fit into the design and the product development process
  • You know when learnings from qualitative or quantitative studies would be most impactful
  • Solid sense of defining all aspects of research including sampling, methodology, survey and discussion instruments
  • Creativity in designing research that allows you to generate useful data in a timely fashion, and within the sometimes constrained resources of a startup
  • Strong sense of project management, independence, and comfort marshalling resources, managing timelines and getting things done
  • Clear articulation of ideas across mediums, so that findings are disseminated broadly and can form the basis for ongoing institutional knowledge

Bonus Points

  • Degree in HCI, Psychology, Social Science or a related field
  • Bringing additional skills such as illustration, branding, photography, motion design, etc

What you get:

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

The base salary for this position will vary based on geography and other factors.  In accordance with Colorado law, the base salary for this role if filled within Colorado is $112,000-$132,000.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

#LI-Remote

Apply for this Job

* Required

  
  


Demographics

At Checkr, we firmly believe that diverse workplaces are better.  Our applicants and customers come from all walks of life, and to build the products to serve them best, we need an equally diverse set of employees.  Our recruiting and people practices are geared toward making that a reality, but we will always have room to grow and improve.

Candidates applying for roles at Checkr are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. To best track the effectiveness of our recruiting efforts and ensure we consider the needs of all our employees, we ask that you complete the following questions.

Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment. Any information that you do provide will be maintained confidentially and will not be shared.

I identify my gender as:







I identify as transgender:




I identify my sexual orientation as:









I identify my ethnicity as:









Veteran Status



I have a physical disability:




U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Checkr are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.