About Charles River Associates

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Position Overview

The Operations Coordinator will play a critical role in managing the Energy practice’s project pipeline and backlog, ensuring that client engagements are effectively tracked and resourced. This individual will also be responsible for organizing team meetings, tracking action items, and improving internal processes to enhance collaboration and efficiency. Additionally, the Coordinator will support major business development efforts and proposal development, helping to track opportunities, coordinate proposal submissions, and contribute to client engagement strategies.

The Operations Coordinator serves as a critical connection between, and among, the internal team of the Energy practice, their clients, and corporate departments. They will be proficient in technology and have exceptional organizational, time-management and communication skills, with a strong attention to detail. A successful Operations Coordinator will demonstrate initiative and responsiveness, pick up new skills quickly, and exhibit an ability to anticipate next steps. Key responsibilities include:

Project & Pipeline Management

Maintain and update Energy practice pipeline and backlog of projects, ensuring visibility into upcoming work and resource needs.
Track project timelines, deliverables, and key milestones to ensure that deadlines are met.
Work closely with consultants and leadership to prioritize workstreams and identify potential bottlenecks.
Oversee conflict checks, client retention letters, project code requests.
Process vendor invoices, team expense reports, check requests and timesheets in a timely manner

Business Development & Proposal Support

Support major business development efforts, tracking client opportunities and coordinating follow-ups.
Assist in proposal development, including assembling materials, coordinating input from team members, and ensuring timely submissions.
Help maintain CRM systems and track key client interactions to inform strategic engagement efforts.
Conduct research and analysis to support market positioning and client outreach efforts.

Financial Performance Reporting & Analysis

Develop and provide regular reports on financial performance for the practice, including revenue tracking, project profitability, and overall business health.
Track and analyze individual performance metrics, including utilization rates and contribution to business development.
Work with leadership to identify financial trends and opportunities to improve profitability and operational efficiency.
Assist in budgeting and forecasting efforts to support strategic decision-making.
Follow up and provide regular reporting on outstanding project unbilled, receivables and write-offs under direction of Vice Presidents and project managers.

Internal Operations & Meeting Coordination

Organize team meetings, including scheduling, setting agendas, technology set-up, meeting room reservation, and food ordering.
Track internal initiatives and ensure tasks are assigned and completed.
Assist with internal knowledge management, ensuring that key documents, templates, and reports are organized and accessible.

Process & Workflow Optimization

Identify opportunities to improve internal workflows, developing tools and templates to streamline operations.
Support the development of standardized processes for project tracking, client reporting, and internal communication.
Assist with the implementation of technology and tools that enhance team efficiency.
Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, and provide administrative backup for other support roles.
Ensure adherence to corporate and practice marketing and social media protocols.
Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices.
Other administrative duties, as assigned.

Desired Qualifications

Bachelor’s degree in related discipline;
2-5 years of relevant work experience in a support or billing role; experience in the energy sector (particularly electricity or natural gas) strongly preferred;
Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook); proficient with technology and learning new software programs;
Strong client invoicing experience, ideally with exposure to time-based and fixed price billing, in a high volume environment;
Experience with financial management/invoicing software;
Proven contract management capability; editing, facilitating and maintaining client and/or vendor retention letters;
Prior experience with client communications and outreach;
Exceptional attention to detail with a quantitative orientation and focus on quality in work product;
Exhibit good judgment and problem-solving skills in a fast-paced environment; able to maintain confidentiality of sensitive information;
Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude;
Well-organized, flexible and capable of managing multiple priorities simultaneously;
Outstanding written and oral communication skills;
A high level of initiative, a strong work ethic and dedication to quality.

To Apply

To be considered for this position, we require the following:

Resume – please include current address, personal email and telephone number;
Cover letter – please describe your interest in CRA and how this role matches your goals.

Our Commitment to Equal Employment Opportunity

Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.

Washington, D.C. requires CRA to include a good-faith estimate of the wage range for this role. This range is specific to individuals applying to work in our Washington, D.C. office and considers a number of factors including but not limited to experience, education level, and expertise. A good-faith estimate of the base wage range for this role is $65,000 - $80,000; actual total compensation may also include benefits and bonus.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone *

Location (City) *

Locate me

Resume/CV *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter *

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

When autocomplete results are available use up and down arrows to review

School *

Select a School School *

Degree *

Select a Degree Degree *

Discipline *

Select a Discipline Discipline *

End Date *

+ Add another education

LinkedIn Profile

Current (or most recent) Employer *

Current (or most recent) Job Title *

What is your desired compensation for this role? *

Office location preference (Boston or Washington, D.C.) *

Language Fluency *

Please indicate below any languages with which you have business-level fluency.

CRA asks colleagues to work in their designated office 3-4 days per week on average. Are you available to come into the office 3-4 days per week? *

Earliest availability to start at CRA (not binding) *

Are you currently eligible to work in the United States of America? *

Will you now, or in the future, require CRA to commence (sponsor) an immigration case in order to employ you (for example, H1-B or other employment-based immigration case)? *

Privacy Notice *

CRA is committed to maintaining the accuracy, confidentiality and security of your personal information. CRA’s Privacy Notice describes the personal data that CRA collects from or about you, how it is used and with whom it is disclosed to. Please click to view CRA’s Privacy Notice, and acknowledge receipt.

Acknowledge

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Charles River Associates’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Are you Hispanic/Latino?

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.

Operations Coordinator (Energy practice)

Apply for this Job

Voluntary Self-Identification

Voluntary Self-Identification of Disability