Change.org is searching for a Director of Marketing and Communications to lead marketing and communications in the United States and Canada, to shape brand perception and drive growth. As a key member of our Marketing and Communication team, you will partner with leadership to develop a global marketing and communications strategy.
We are a social impact business (a public benefit company), and the world's largest social change platform with 100 million users, 40,000+ campaigns launched on the site every month, and a 100% user-generated revenue model. Our users win campaigns for change once every hour. We are working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you will join us!
From mobilizing over 5 million people to investigate the fires in the Amazon, to mobilizing nearly 3 million against war and famine in Yemen, to large-scale mobilizations for the people of Iran and against the war in Ukraine, and calling for Racial Justice in the US, many movements were born on Change.org. Dozens of local, national, and international victories are happening every day thanks to the strength of our members who are changing the lives of people around the world. We want to help them go even further and we need your help!
Key Outcomes:
- Partner with VP Marketing on our global marketing and communications strategy
- Lead Communications teams in the US & Canada across owned and earned media
- Demonstrate measurable improvement in desired brand perception
- Contribute to growth in platform activity and revenue
The most important core competencies for the role are:
- Strong background in marketing, communications, and brand management
- Track record of success developing and executing multi-channel campaigns powered by creative storytelling that drive perception change and inspire action from key audience
- Notable experience leveraging organic social media and influencer relationships for business impact
- Experience leading a corporate communications program, including crisis management
- Demonstrated ability to lead, coach, and performance manage a team
Target experience:
- 10+ years experience in Marketing Communications
- 3+ years experience leading Marketing Communications Teams
- Extensive experience in the US and also has experience working in Canada
- Experience working for a user-generated platform
Interested? Great! Here is what you should know:
This is a full time role, and we strongly prefer folks living in the USA.
We’re currently able to hire staff based in the following US locations: AK, AZ, CA, CT, DC, FL, GA, IA, IL, KS, MA, MD, MO, NC, NJ, NV, NY, OR, PA, RI, TX, UT, VA, VT, WA, WI.
Our compensation philosophy is based on pay equity. All of our salaries are determined before we launch a role – they are based on a predetermined salary scale, the level on that scale and the cost of labor for that location. The annual salary of a Director of Marketing and Communications is $230,000 in San Francisco/NYC, $218,500 Austin/Boston/DC/LA/Seattle and $195,000 in all other US locations.
Benefits and perks also vary based on location.
Our evaluation process is as follows:
- STEP 1 - Recruiter Interview
- STEP 2 - Hiring Manager Interview with VP of Communications
- STEP 3 - Team Interviews (2 Team Members)
- STEP 4 - Strategy Task (60min) and Follow Up Interview (2 Team Members)
- STEP 5 - Executive Interview with our Chief Marketing Officer
- STEP 6 - Reference Checks
We know the confidence gap and imposter syndrome can get in the way of meeting amazing candidates like you, so please don’t hesitate to apply—we’d love to meet you. We also know it’s rare for someone to meet 100% of the qualifications. Please apply anyway!
We actively encourage applicants from diverse backgrounds and perspectives to apply. At Change.org, we are dedicated to fostering a diverse and inclusive workplace. We invest in programs to support our diverse workforce, offer inclusive onboarding experiences and affinity groups, celebrate the heritage of our staff, provide training on working across differences, and maintain fair and transparent salary scales. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability, veteran status, sexual orientation, gender, or culture.
We are committed to providing reasonable accommodations throughout the recruitment process for candidates with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
We are committed to protecting your data. To learn more, please review our Change.org Job Applicant Privacy Policy.
We are legally required to conduct EEOC reporting. While this is required by the federal government, we recognize that it does not include all genders and ethnicities. We want you to know that Change.org celebrates all identities and we thank you for your participation.http://change.org/
Change.org participates in E-verify - click here to learn more.
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While we are a global company, we ask that you please submit your resumes/application questions in English.
